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Associate Cybersecurity Analyst - Letterkenny

Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernising the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.

About the Role:

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.

As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. Together we’ll create a new future for healthcare. It’s the opportunity to do your life’s best work.

The candidate will support information security policies, standards and procedures to secure and protect data residing on systems. Work directly with user departments to implement procedures and systems for the protection, conservation and accountability of proprietary, personal or privileged electronic data. Generally work is directed by senior analysts or prescribed by internal process and procedures. We are looking for someone who works with complex issues and is able to clearly communicate information for additional investigation.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

• Processing of Requests

• Support of Entitlement Reviews and remediation of exceptions

• Participation in Quality Reviews

• Understand and enforce General Computing Controls

• Support the Develop and Maintenance of Internal Procedure Documentation

• Identify security administration deficiencies, recommend improvements, and assist to implement corrective action

• Execution of scheduled reporting

• On-call responsibilities when assigned

• Generally work is directed and prescribed

• Stays current with new and evolving technologies via formal training and self-directed education

• Ability to complete projects independently, ensuring that finished work meets established standards for quality and timeliness

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required qualifications:

• Proven background in building reports and/or data visualisations

• Prior experience on Microsoft SQL Server or other relational database platform

• Reporting tool experience or certifications (Oracle, Microsoft, Tableau, Qlik, SAS, Cognos, etc.)

• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues

• Experience in facilitating meetings and feedback sessions, to enhance reporting and implement process improvements

• Proficiency with Microsoft Office Suite (Excel, PowerPoint and SharePoint)

Preferred qualifications:

We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.

• Experience with Microsoft Project and/or Visio

• Ability to demonstrate cross-team communication and leadership skills

• Degree in Data Analytics, Business Analysis or similar

• SQL server certifications

• Experience gathering and documenting business requirements

• Experience designing, creating, testing and implementing complex reports using SQL Management Studio, ETL, SSIS, SSRS, etc.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved.