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About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

Freeman is seeking a Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the business. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions.

This position will support our IT Team. The position follows an in-person schedule working full-time in-office and/or show site based out of Las Vegas, NV.

Essential Duties & Responsibilities

• Set up and/or install new equipment and systems

• Maintain and setup equipment that is utilized for showsite and offsite locations

• Troubleshoot and/or repair equipment and system issues

• Restore files when necessary

• Provide training solutions such as documentation of systems and procedures

• Provide basic systems orientation to new staff

• Troubleshoot and repair network issues such as LAN hardware and connectivity

• Troubleshoot hardware, perform repair and preventive maintenance

• Monitor systems resources and usage to analyze performance levels and identify potential issues

• Maintain backups and contingency plans, monitor user activity and disk space

• Work with outside consultants/vendors when appropriate and oversee completion of vendors' work

• Research, evaluate, develop, and implement solutions for users in response to inquiries or demonstrated needs

• Define project scopes for enhancements to software & hardware systems, including task lists, timelines, and budgets

• Conduct end-to-end project management

Education & Experience

• High School Diploma or Equivalent required

• Minimum three (3) years of IT Technician Experience

• Ability to troubleshoot XP, MS Office Suite, MS Server 2003, Cisco switches and TCP/IP issues.

• Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast- paced work environment

• Ability to travel to sites in your area will be required to resolve problems that cannot be solved remotely

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.