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CSA America Testing & Certification LLC Technical Specialist - Special Inspections/Field Evaluations in Lakewood, Ohio

Employment Status:Regular Time Type:Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen. Job Summary: Une version francaise suit. The Field Evaluations Specialist supports CSA Group's account acquisition and growth by interfacing with clients, Account Managers, industry experts, and other personnel with quoting and project development, coordination, and execution. Must interact with clients to learn their needs and generate services in order to fulfill and exceed expectations. Responsibilities: Development and Enhancement of Services. Must demonstrate an acute awareness of business development possibilities and work with clients and the CSA Group teams to construct and validate offerings. Research. Will be required to research legislative and statutory requirements, related safety codes and standards, testing protocols, , and other information gathering activities as necessary. Quotations. The Field Evaluations Specialist assesses client inquiries to determine our team's ability to complete the scope of the project and the required hours necessary to execute the testing and reporting. Must have sufficient experience and expertise to accurately predict timelines and labor. Project management. The Technical Specialist coordinates with the Operational Teams to ensure technical aspects of testing meet strict quality measures. May assist with questions - from both the Operations team and the client, provide guidance, troubleshooting, and resolution of issues. Workforce planning. Forecast future growth based on regional economic shifts and program development. Technical Committees, Trade Shows. The FES will represent CSA Group at select trade shows and may participate in technical committees. Travel. Some travel, 10% of the time, will be necessary due to visits to clients and trade shows. Qualifications: College degree in a relevant technological discipline, and/or six or more years of work experience in the TIC (Testing, Inspection, and Certification) or similar industry Experience in technical writing, standards development or process development are strong assets Established network within the TIC industry, focus on field services preferred Knowledge of CSA Group, UL, NFPA, etc; experience with a variety of test procedures Sales or Marketing experience is a plus Mentoring skills. Strong problem-solving ability, detail oriented Communication skills (verbal and written) excellent listening and retention skills High level of initiative to meet or exceed targeted goals with minimal supervision Ability to cope with unpredictable schedule, regular work interruptions, multiple deadlines and targeted goals In California, the salary range for this position is $96, 000 - $115, 000 USD, however for more experienced candidates there will be flexibility outside of the stated range. In British Columbia, the salary range for this position is $98, 000 - $119, 000 CAD however for more experienced candidates there will be flexibility outside of the stated range. Le specialiste des evaluation

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