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About Us

At Holiday Inn Hotels & Resorts®, our goal is simple: help our guests realize the upside that travel offers. We do this with a service philosophy rooted in evoking smiles and a commitment to making your stay brighter, so that you can make every moment matter, big or small, while you’re on the road.

Do you see yourself as a Senior Marketing Manager with Holiday Inn Kuala Lumpur Bangsar?

Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur.

Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.

Your day to day

We are looking for a dynamic Senior Marketing Manager, who will oversee marketing-related communication programs, work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity and raise the awareness and reputation of hotel and the brand locally and internationally. While acting as hotel representative for media related enquiries. Identify improvements to marketing activities and work with other departments.

Essential Duties and Responsibilities:

• Hit all personal/team marketing e.g. social media presence, digital marketing ROI and maximise profitability. 

• Help prepare the departmental budget and financial plans including the hotel marketing plan.  

• Create and implement marketing plans that drive measurable incremental occupancy, increase average rates, increase volume and food and beverage.

• Produce monthly reports on marketing activities, analyse current/potential market, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. 

• Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Create and develop special events and media blitzes to showcase the hotel to potential media. Attend major marketing events and press event locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

• Oversee and supervise Collateral Design, Digital Channels, Social Media, Content Development, PR and Marketing activities, ensure all met standard and timeline.

• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel

• Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new marketing opportunities.

What we need from you

For you to be the ideal candidate, you should have the following:

• Bachelor’s degree or higher education in marketing; involves digital marketing, e-commerce and PR and communications.

• Four or more years of experience with an international chain hotel with direct supervisory experience over a marketing team.

• Strong knowledge of local businesses and business trends required. 

• Highly developed written and verbal communication skills are critical.

• Dynamic and highly innovative thinking, work well under pressure and in change environment with full of team spirit.

• Proven track record of business milestones.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.