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Introduction

Watson Orders is a Silicon Valley based technology development group within IBM targeting the development of world-class conversational AI. Our mission is to deliver advanced technology solutions that address real-world, data driven needs in customer-facing the quick service restaurant, environment. We are focused on using state-of-the-art Machine Learning, AI, and related technologies to completely transform the customer experience

Focus on the role, not on IBM or business unit. Candidates can learn about the company from places other than the Job Description; tell them about the role and WHY they should want it.

Your Role and Responsibilities

We are currently looking for skilled Infrastructure Engineers to develop, maintain, and support

container orchestration (kubernetes), distributed ML workloads, network services, storage

layers, and petabyte scale AWS storage and Kafka stream stack.

Responsibilities:

• Develop and maintain scalable distributed systems in AWS

• Develop and maintain high performance k8s clusters across multiple regions

• Develop and maintain telemetry infrastructure & service instrumentation (python) for metrics, distributed tracing, and logging

• Support infrastructure for a petabyte scale data platform and stream analysis services

• Work with Audio and Speech AI Engineers to accelerate development and deployment of heterogeneous analysis and distributed training pipelines

• Participate in the definition and management of SLIs, SLOs and error budgets for infrastructure and production services

• Design and implement infrastructure-as-code pipelines

Required Technical and Professional Expertise

• AWS experience designing, implementing, and support cloud-based infrastructure 

• Experience architecting, deploying, and supporting kubernetes in cloud environments

• Experience designing and supporting distributed systems

• Experience writing production code in one of more languages such as Python (preferred), Java, Go in a microservices environments

• Linux experience configuring, supporting, and optimizing

Preferred Technical and Professional Expertise

• Familiarity running distributed ML workloads in cluster orchestrated environments 

• Experience building and supporting telemetry and related infrastructure (Open telemetry, Jaeger, Grafana, Prometheus)

• Experience designing and implementing infrastructure as code pipelines 

• PubSub Experience (Kafka, SQS, SNS, MQTT)

• Experience designing and implementing traffic routing strategies in edge and microservices environments. 

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.