Job Information
CrowdStrike, Inc. Director, Enablement Tools & Systems (Remote) in Kirkland, Washington
CrowdStrike, Inc. Full time R19088 About the Role: The Director of Enablement Tools & Systems is responsible for building strategy, managing, and ensuring the success of our sales enablement tools and platforms. While leading a team of administrators, you will build and implement strategies to optimize tooling for content contributors, Field enablement, and end users. You will also be responsible for identifying areas of need to address with technology, build and present the business justification, and own solutions from procurement, to implementation, and beyond. This role will require close coordination with members of several cross-functional teams to solidify goals, determine focus areas, and continually identify areas of improvement - ensuring that individual programs and initiatives align with our greater business objectives and executive priorities. Ultimately, your goal is to ensure that sellers have efficient access to, and knowledge about, the tools, training, and resources necessary to increase their effectiveness across critical sales processes. The position will report to the VP of Global Enablement. What You'll Do:
Collaborate with enablement, sales, marketing, and executive leadership on strategies and focus areas to determine priorities and gain buy-in for execution
Build and implement a platform enablement strategy by assessing gaps while also factoring in future growth
Utilizing quantitative and qualitative data to build business cases to procure technologies that complement our tech stack
Work closely with stakeholders across the sales enablement, sales operations, marketing, and executive/leadership teams to optimize CrowdStrike's sales enablement tools and platforms and drive innovation as we scale
Balance administrative ease-of-use with a user-friendly experience, evaluating feedback from a variety of stakeholders to determine executable action items
Ensure consistency and standardization while identifying opportunities for improvements in existing content formats and accessibility
Collaborate, align, and work with leaders to build processes that make key activities easy and enticing to participate in and effective
Continuous feedback, reporting and ongoing communication of enablement platform strategy and programs to sales managers
Lead a team responsible for maintenance, upkeep and optimization of end user experience
Lead technology strategies that drive continuous improvement in sales productivity and performance.
Collaborate with the broader enablement and cross functional teams to facilitate streamlined access to the most time-sensitive and impactful content/learning
Build credibility and act as an experienced sales advocate to drive change management and reinforce established standards
Provide feedback to the content design teams to ensure sales-facing assets are meeting established governance and standardization requirements
Help drive consumption/utilization of training, content and tooling
Document initiatives, actively monitor results, and build repeatable processes for successful strategies
What You'll Need:
Degree: Bachelor's or equivalent experience
Leadership: 5+ years experience in leading high-performing enablement or sales operations teams
Platform Credibility: 3+ years experience in administration of and/or guiding the strategy of sales enablement platforms (ex Highspot, Seismic, Showpad etc)
5+ years experience in sales enablement, sales operations, B2B sales management or a similar role
Communication & Facilitation Skills: Exceptional and engaging interpersonal comm