Job Information
Linnaeus Client Care Associate in Morley, United Kingdom
Job Title: Client Care Administrator (Veterinary Receptionist)
Salary: £11.56 per hour
Location: Abbey House Veterinary Hospital, Morley
Job Type: Permanent , Part-time
Hours: 22 hours per week- Tuesday, Friday, Saturday and Sunday.
Abbey House are looking for a caring, organised, motivated individual to join their fantastic Client Care team!
Your role and responsibilities
Welcoming clients and their pets in a warm, professional manner.
Managing the diary; booking in appointments and surgical procedures.
Answering a range of client questions via email and telephone.
Pro-active communication between clients and colleagues to ensure the day runs smoothly.
Administration duties e.g. scanning paperwork, filling in forms etc.
Processing prescription requests.
Taking payments.
Promoting offers and services.
Ensuring that reception is clean and well-stocked.
Personal Specification
Previous Customer facing experience
Strong administration and organisation skills
Confident using the telephone
Reception or Client Care experience
Cash handling and till operation
Previous experience of working in a veterinary/doctors surgery (Desirable)
IT skills – confident in the use of Word, Excel and Outlook as a minimum
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
We are a multi-site, RCVS accredited, primary care and referral practice near Leeds.
As a respected name in West Yorkshire veterinary care, it is our mission to offer the very best care for our clients and their pets across the four branches and our Morley 24-hour hospital.
We understand the special bond that exists between pets and their owners, so that’s why we are committed to provide the very best care to look after them both.
To apply, please complete the quick application form below. Alternatively, for more information, please contact Katie Knight on katie .knight@linnaeusgroup.co.uk