Job Information
Ketchikan Indian Community Systems Administrator in Ketchikan, Alaska
General Information
Job Title: Systems Administrator
Contact: Richard Darrington, 907-228-4900
Date Posted: 06/06/2024
Location: IT
Compensation and Hours
Minimum Salary: 36.17/Bi-Weekly
Maximum Salary: 54.26/Bi-Weekly
Type of Job: Full Time
Hours per Week: 40
Benefits: Health/Dental/Vision/401K
Anticipated Job Duration: None Selected
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Job Description
Systems AdministratorDepartment: Information Technology
Reports To: Information Technology Director
FLSA Status: Exempt
Pay Grade: 15
Classification: RFT
Hours of Work: 40
Approved: 5-16-2024
Revised:
Purpose
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Job Summary
The System Administrator is responsible for the maintenance, configuration, and reliable operation of computer systems and servers. They install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization. The System Administrator also actively resolves problems and issues with computer and server systems to limit work disruptions within the company.
Job Duties & Responsibilities
Responsible for the maintenance, configuration, and reliable operation of computer systems, and virtualization.
Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation and technical specifications to IT Director for planning, and implementing new or upgrades of IT infrastructure.
Lead helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Minimum Qualifications (Education & Experience)
Associate or Bachelor’s degree in Computer Science, Information Technology, Systems Administration, or a closely related field.
Working knowledge of virtualization, VMWare, or equivalent. Strong knowledge of system hardware, and networking protocols.
Two years of experience working in the IT field.
Proof of valid driver's license with a clean driving record (when DL is required for the job).
A combination of experience, education, and training may substitute for degree requirements on a year-for-year basis.
Preferred Qualifications (Education & Experience)
Systems administration and IT certifications in Linux, Microsoft, or other network related fields.
Three to Five years’ experience working in the IT field with increasing responsibilities.
Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.
Indian Preference applies to all Ketchikan Indian Community (KIC) positions consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.
Necessary Knowledge, Skills, and Abilities
Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
Skills in operating personal computers using a variety of computer software.
Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
Ability to learn and apply program/agency operating policies and procedures.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to work independently as well as with teams.
KIC Competencies
Cultural Competency: To be respectful and responsive (https://www.samhsa.gov/capt/applying-strategic-prevention-framework/cultural-competence/cultural-competence-spf#be-respectful-and-responsive) to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum (https://www.samhsa.gov/capt/applying-strategic-prevention-framework/cultural-competence/cultural-competence-spf#cultural-competence-continuum) .
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
Working Conditions: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.
Conditions of Hire:
May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance.
KIC complies with the Drug-Free Workplace Act of 1988, which states that employees shall not manufacture, distribute, dispense, possess, use, or be under the influence of drugs or alcohol and must pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
This Job Description describes the essential duties and qualifications. It is not an exhaustive statement of all the job duties, responsibilities, or qualifications; management has the exclusive right to alter or add to this job description at any time without notice. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned.
Required Job Qualifications
Can you pass a drug test?
Are you 18 or older?
Do you have a pending charge or past conviction for DWI/DUI?
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
Has a driver's license, permit, or privilege ever been suspended or revoked?
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