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Join Our Team as a Warehouse Customer Service Representative!

Are you a problem solver with a passion for delivering exceptional customer service? Adecco, in partnership with a leading 3PL in Kent, WA, is seeking dynamic individuals to join our team as Warehouse Customer Service Representatives.

Job Overview: As a Warehouse Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and operational efficiency. Your responsibilities will include providing assistance to customers and business partners through various communication channels, addressing complaints professionally, troubleshooting issues, monitoring delivery routes, and processing changes or cancellations to orders.

Location: Kent, WA

Starting Hourly Pay: $18 an hour

Duration : Temp to Hire

Key Responsibilities:

• Assist customers and business partners through phone and email communication channels

• Address customer complaints professionally and calmly, ensuring timely resolution

• Identify, assess, and troubleshoot problems or issues effectively

• Monitor the progress of delivery routes and ensure smooth operations

• Perform scanning of haul-away pods and verify associated stamps

• Process changes or cancellations to delivery orders promptly and accurately

Minimum Requirements:

• Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.

Preferred Qualifications:

• High school diploma or equivalent qualification

• Minimum of 1 year of relevant experience, ideally within a call center environment

• Demonstrated proficiency in delivering exceptional customer service and resolving issues satisfactorily

• Strong multitasking abilities coupled with exceptional organizational skills

• Capability to thrive in high-pressure situations while exceeding customer expectations

Why Join Us?

• Competitive compensation package

• Opportunities for growth and advancement

• Collaborative and supportive team environment

• Flexible schedules

• Access to training and development programs

If you're looking for a rewarding career where you can make a difference and grow professionally, we want to hear from you! Apply now and become part of our dedicated team in Kent, WA.

Note: Reliable transportation and flexibility are essential for this position.

Benefits:

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Adecco is an Equal Opportunity Employer.

Pay Details: $16.50 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.