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Marriott Vacations Worldwide Closing Specialist (Bilingual Japanese/English) in Kapolei, Hawaii

Hourly Rate: $14.00

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled .

  • Competitive Pay

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership

  • Tuition Reimbursement

  • Professional Counseling & Family Support

  • Growth and Development Opportunities

*Benefit eligibility will vary by position

As a Specialist Closing , a typical day will include:

  • Answer Owner questions regardingthe use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.

  • Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

  • Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).  

  • Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. 

  • Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.  

  • Uses sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.

  • Interact with colleagues and guests professionally and promptly.

  • Contribute to team goals.

  • Always follow company policies and safety procedures.

To Become a Closing Specialist :

  • Available to work a flexible schedule to include weekends and holidays.

  • Proficiency in English and Japanese language skills

  • Notary License Required: associate must have notary license active and in good standing by the end of nine (9) month introductory period, from date of hire.

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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