![Military Spouse Connection mobile logo](https://dn9tckvz2rpxv.cloudfront.net/militaryspouseconnection.jobs/img/logo.png)
Job Information
Citigroup Custody Product Manager- Securities Services in Johannesburg, South Africa
The Custody Product Manager will be responsible for DCC product & services delivery to clients with highest client satisfaction, assisting the Country Head, managing P&L, setting budgets and plans and achieving growth and efficiencies while being a Citi representation in all market forums for Custody
Product Management & Development
Help set strategy, build and run securities services proposition for South African clients
Take responsibility for processes, procedures, and product delivery
Maintain strong knowledge of product features and functions
Work with relevant stakeholders product solutions for client requests
Work with O&T to ensure timely implementation of product development
Create business requirement documents for market or product developments/changes
Client Retention & Satisfaction
Maintain a good understanding of evolving and changing customer needs and customer perception of quality
Work closely with operations and product management regional / in the country to deliver client solutions
Ensure client satisfaction; branch receives the highest possible rating in key identified surveys
Market Interface & Intelligence
Maintain a close relationship with local clients and prospects
Maintain a strong rapport with market regulators, infrastructures
Help Country Head to drive market efforts with authorities and regulators on behalf of Citi and clients for best practices and to clarify/resolve issues
Risk & Control
Ensure satisfactory audit results
Maintain current knowledge of the requirements of Citi and Custody risk management control and product policies and processes
Ensure continuity of business
Alert Country Head and senior management of events that may create or increase risk
Knowledge/Experience:
Relevant and applicable work experience in Securities Services – Custody
Experience in South Africa with local banks and non-bank FIs as client of Securities Services - Custody
Experience in building and maintaining client relationships
Understand the product development lifecycle
Qualifications :
- University degree
Job Family Group:
Product Management and Development
Job Family:
Product Management
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .
View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup
-
- Citigroup Jobs