Job Information
City of Jacksonville Workers' Compensation Specialist in Jacksonville, Florida
Workers' Compensation Specialist
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Workers' Compensation Specialist
Salary
$50,000.00 - $55,000.00 Annually
Location
Jacksonville, FL
Job Type
Civil Service
Job Number
2024-06204
Department
FINANCE
Opening Date
09/18/2024
Closing Date
10/2/2024 11:59 PM Eastern
Description
Benefits
Questions
Job Description
Are you looking for a position with a work/life balance? Do you want to earn four weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered yes to any of these questions, you need to complete your application now. Work for the city you love!!!
The Finance Department is actively seeking a Workers' Compensation Specialist.
Did you know as a City of Jacksonville employee, you would also have 12 paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after 10 years of public service and on-time payments.
This is technical work in the monitoring, reviewing, investigating, and processing of workers' compensation claims. Work requires knowledge of techniques, methods, and procedures of workers' compensation laws, rules, and regulations and workers' compensation claim processing practices and procedures, which is acquired through a combination of training and considerable on the job training. Contacts with others require skill in understanding and/or influencing employees, doctors, lawyers, and the general public and are important in providing client services, including skills of persuasiveness, assertiveness, and sensitivity to others point of view that are required in the review and processing of workers' compensation claims. Work is standardized in that tasks are covered by substantially diversified procedures and, because of changing priorities or differing situations, the employee has the latitude to consider which of many procedures should be followed and in what sequence. The work involves differing situations requiring use of judgment in search for solutions or new applications within ones' known experiences. Work is performed in an office environment. Operates standard office equipment such as personal computer. Physical demands consist of sitting or standing at a workstation for extended periods of time, using standard office equipment on an ongoing basis, and occasionally lifting and moving light objects weighing less than 25 pounds. Work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques and well-defined policies, the worker plans and organizes the work and determines priorities, and the work is reviewed, usually after the fact, in terms of quality, timeliness, and adherence to established methods and policies.
Examples of Work
Monitors, reviews, and processes workers' compensation claims.
Reviews medical bills and other services for which claims are made for reasonableness and conformity to the appropriate medical and surgical fee schedule.
Responds to audits and manages field investigations of workers' compensation claims.
Authorizes and prepares payments of approved claims.
Identifies and recommends claims for subrogation and excess insurance carrier claims reporting.
Calculates and recommends workers' compensation case reserves for the Self-Insurance Fund.
Oversees and monitors rehabilitation of claimants for compliance with workers' compensation laws, rules, and regulations.
Compiles data for and prepares written reports and oral presentations.
Establishes and maintains workers' compensation claim files and records.
Responds to inquiries regarding workers' compensation claims and related issues.
Provides technical assistance to medical providers, lawyers, government agencies, and the general public.
Operates standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, calculator, and copy machine.
Demonstrates proficiency in the City of Jacksonville’s competencies.
Performs related work as required.
Knowledge, Skills and Abilities
Knowledge of workers' compensation laws, rules, and regulations.
Knowledge of workers' compensation claims processing practices and procedures.
Ability to apply interviewing and data gathering techniques.
Ability to apply research and analysis techniques.
Ability to read, understand, interpret, and apply workers compensation ordinances, laws, rules, regulations, and other job-related materials.
Ability to develop and maintain workers' compensation forms, files, and records.
Ability to perform mathematical calculations involving algebra and statistics.
Ability to develop computer-based spreadsheets, graphs, and reports.
Ability to communicate effectively, both verbally and in writing.
Ability to establish effective working relationships.
Ability to operate standard office equipment such as personal computer using word processing, spreadsheet, database, and other related software, calculator, and copy machine.
Open Requirements/Supplemental Information
OPEN REQUIREMENTS:
- Three (3) years of education, and/or experience in Workers' Compensation, General Liability, automobile liability or claims monitoring, reviewing and processing.
OTHER REQUIREMENTS:
- The probationary period for this classification is six (6) months.
LICENSING/CERTIFICATION/REGISTRATION:
- Florida All Lines Claims Adjuster License Is required prior to appointment and must be maintained during employment in this class.
REQUIRED DOCUMENTS:
- Attach a copy of Florida All Lines Claims Adjuster License
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred.
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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.
www.coj.net/benefits
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?
Yes
No
02
Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?
Yes
No
03
This position is located in an office and is not a remote location.
I have read and understand the above statement.
04
The budgeted annual salary for this position is $50,000.00-$55,000.00 . This is not negotiable. If selected, would you be willing to accept this position at this salary? (Civil Service positions have a 5% increase after successfully completing probation.)
Yes
No
05
If you have a degree, indicate which degree you have and include any major/minor. If basing qualifications on education, a copy of your college transcript is required with your application.
06
Florida Workers' Compensation Adjuster License is required prior to appointment and must be maintained during employment in this class. Do you possess this license? If "Yes" a copy is required with your application. Please attach.
Yes
No
07
Do you have three (3) years of education, and/or experience n Workers' Compensation, General Liability, automobile liability or claims monitoring, reviewing and processing?
Yes
No
08
If you answered "yes" to question #7, indicate the organization(s) you worked for where you gained this experience.
09
If you answered "yes" to question #7, provide a detailed description (at least 3-4 complete sentences) of your experience.
10
If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference
Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.
No, I am not claiming veterans preference and this does not apply to me.
Required Question
Agency
City of Jacksonville
Address
117 W. Duval St. Suite 100 Jacksonville, Florida, 32202
Website
http://www.coj.net/departments/employee-services.aspx
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