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City of Iqaluit Casual Guest Services Associate in Iqaluit, Territory of Nunavut

Employment Opportunity

Title:                     Guest Services Associate

Department:       Recreation

Status:                  Part time 

 

Reporting to the Guest Services Supervisor, the Guest Services Associate is the first point of contact for customers.  The Guest Services Associate acts as a general receptionist, performing a variety of clerical duties for the Recreation Department.  Responsibilities include providing the public with information on recreational opportunities and activities, processing recreation facility bookings, and program and membership registrations and payments.  The Guest Services Associate also assists with fundraising, events and other duties as assigned.

The ideal candidate will have a general understanding of the Recreation Department operations and be familiar with the City’s recreation programs and services to answer customer inquiries. 

This position requires the availability and dependability to work days, evenings and weekends, including holidays

Required Qualifications:

  • High School diploma or equivalent

  • Customer service experience

  • Ability to communicate effectively with customers and staff both verbally and in writing

  • Experience with scheduling and taking bookings

  • Confident using computers and knowledge of Microsoft Word, Excel and Outlook

  • Proficient typing skills

  • Standard First Aid and CPR – C

  • Self-motivated with strong organizational skills

  • Must have demonstrated good attendance and punctuality

    Assets include holding Bronze Medallion certification and the ability to speak and write in Inuktitut and/or French.  Equivalencies that include a combination of education and experience may be considered.

    Equivalencies that include a combination of education, knowledge, skills and abilities to formal education may be considered.

    Due to the nature of this position, a satisfactory Criminal Record and Vulnerable Sector Check are required of this position, as well as a TB test.

    Please visit our website https://www.iqaluit.ca/careers to apply. Due to Covid-19 precautions, the city will not be accepting in person applications until further notice. 

  • The City of Iqaluit embraces the intent and spirit of the Nunavut Land Claims Agreement.  Priority will be given to Nunavut Inuit; Candidates must clearly identify their eligibility in order to receive consideration under this agreement.

  • Only those selected to interview will be contacted

    ᐃᖅᑲᓇᐃᔮᑦᓴᖅ

    ᑕᐃᔭᐅᔾᔪᑎᖓ:              ᐱᔨᑦᓯᕋᖅᑎᓕᕆᓂᕐᒥᑦ ᑲᑐᔾᔨᖃᑎᐅᔪᖅ

    ᐃᖅᑲᓇᐃᔭᕐᕕᖓ:             ᐱᖕᖑᐊᖅᑐᓕᕆᔨᒃᑯᑦ

    ᖃᓄᐃᑦᑑᓂᖓ:               ᖃᐅᑕᒫᖅᑐᖅᓯᐅᑎ, ᐃᖅᑲᓇᐃᔭᖅᑎᐅᖏᓐᓇᓕᕐᓗᓂ

    ᑎᓕᒐᕆᓗᓂᐅᒃ ᐱᔨᑦᓯᕋᖅᑎᓕᕆᓂᕐᒥᑦ ᖃᐅᔨᓴᖅᑎᐅᑉ,  ᐱᔨᑦᓯᕋᖅᑎᓕᕆᓂᕐᒥᑦ ᑲᑐᔾᔨᖃᑎᐅᔪᖅ ᓯᕗᓪᓕᖅᐹᖑᓪᓗᓂ ᑕᑯᔭᐅᕙᑦᑐᖅ ᐱᔨᑦᓯᕋᖅᑕᐅᔪᒪᔪᓄᑦ.    ᐱᔨᑦᓯᕋᖅᑎᓕᕆᓂᕐᒥᑦ ᑲᑐᔾᔨᖃᑎᐅᔪᖅ ᓱᓇᑐᐃᓐᓇᕐᓂᑦ ᐸᐃᑉᐹᓕᕆᔨᐅᔪᖅ, ᐊᓪᓚᕕᒻᒥ ᐱᔭᑦᓴᓕᕆᔨᐅᓗᓂ ᐊᔾᔨᒌᖏᑦᑐᓂᑦ ᐱᖕᖑᐊᖅᑐᓕᕆᔨᒃᑯᓐᓄᑦ.  ᐃᑉᐱᒋᔭᒐᖏᑦ ᐱᓕᕆᐊᑦᓴᒃᑯᑦ ᑭᒃᑯᑐᐃᓐᓇᑦᓯᐊᓂᑦ ᖃᐃᕙᑦᑐᓂᑦ ᑐᑭᓯᑎᑦᓯᒋᐊᖅᑎᑦᓯᔨᐅᓂᖅ ᐱᖕᖑᐊᖅᑐᓕᕆᔾᔪᑎᓂᑦ ᐊᒻᒪ ᖃᓄᐃᓕᐅᒐᖏᓐᓂᑦ, ᐱᖕᖑᐊᕐᕕᓐᓂᑦ ᐊᑐᖅᑐᐊᕈᒪᔪᓂᑦ ᐃᓂᑦᓴᓕᐅᖅᑎᐅᔪᖅ, ᐊᒻᒪ ᐱᓕᕆᐊᑦᓴᓄᑦ ᐊᒻᒪ ᐃᓚᒋᔭᐅᔾᔪᑎᓂᑦ ᑎᑎᕋᖅᑎ ᐊᒻᒪ ᐊᑭᓖᕕᐅᕙᑦᑐᓂ.  ᐱᔨᑦᓯᕋᖅᑎᓕᕆᓂᕐᒥᑦ ᑲᑐᔾᔨᖃᑎᐅᔪᖅ ᐃᑲᔪᖅᐸᒻᒥᔪᖅ ᑮᓇᐅᔭᓂᑦ ᐱᕈᐃᓇᓱᐊᖅᑐᓂᑦ, ᖃᓄᐃᓕᐅᖅᑎᑦᓯᓇᓱᐊᖅᑐᓂᑦ ᐊᒻᒪ ᐊᓯᖏᓐᓂᑦ ᐱᔭᑦᓴᕈᓘᔭᕐᓂᒃ ᒪᓕᑉᐸᓪᓗᒋᑦ ᑎᓕᔭᐅᔾᔪᑎᓂ.

    ᐃᖅᑲᓇᐃᔭᖅᑎᑦᓯᐊᕙᐅᒐᔭᖅᑐᖅ ᖃᓄᑐᐃᓐᓇᖅ ᐱᔾᔪᑎᓕᓐᓂᑦ ᑐᑭᓯᐅᒪᓂᖃᕆᐊᓕᒃ ᐱᖕᖑᐊᖅᑐᓕᕆᔨᒃᑯᑦ ᐊᐅᓚᑦᓯᔾᔪᑎᖏᓐᓂᑦ ᐊᒻᒪ ᖃᐅᔨᒪᓗᓂᒋᑦ ᓯᑎᒃᑯᑦ ᐱᖕᖑᐊᖅᑐᓕᕆᓂᕐᒥᑦ ᐱᓕᕆᐊᑦᓴᖏᓐᓂᑦ ᐊᒻᒪ ᐱᔨᑦᓯᕋᕈᑎᖏᓐᓂᑦ ᑭᐅᔭᕆᐊᖃᖅᐸᓐᓂᐊᕋᒥ ᐱᔨᑦᓯᕋᖅᑕᐅᔪᑦ ᐊᐱᖅᑯᑎᒋᕙᓐᓂᐊᖅᑕᖏᓐᓂᑦ.

    ᐃᖅᑲᓇᐃᔭᖅᑎᑦᓴᑦ ᐊᑐᐃᓐᓇᐅᖃᑦᑕᕆᐊᓖᑦ ᐊᒻᒪ ᑕᑎᒋᔭᕐᓂᕐᓗᑎᒃ ᐃᖅᑲᓇᐃᔭᕈᓐᓇᕐᓂᖏᓐᓂᑦ ᐅᓐᓄᒃᑯᑦ ᐊᒻᒪ ᐱᓇᓱᐊᕈᓰᑦ ᓄᖕᖑᖏᓐᓂ, ᕿᑲᕐᓇᐅᑎᓪᓗᒍᓗ.

    ᐱᓕᕆᔪᓐᓇᐅᑎᐅᖁᔭᐅᓯᒪᔪᑦ:

  • ᐃᓕᓐᓂᐊᕐᕕᐊᓗᒻᒥᑦ ᐱᔭᕇᕈᑎᖃᕐᓗᓂ ᐊᔾᔨᐸᓗᐊᓂᓪᓘᓐᓃᑦ

  • ᐱᓕᕆᓕᓂᐅᓗᓂ ᐱᔨᑦᓯᕋᖅᑎᐅᓂᕐᒥᑦ

  • ᑐᓴᐅᒪᖃᑎᖃᕈᓐᓇᑦᓯᐊᕆᐊᓕᒃ ᐱᔨᑦᓯᕋᖅᑕᐅᔪᓂᑦ ᐊᒻᒪ ᐃᖅᑲᓇᐃᔭᖅᑎᓂᑦ ᐅᖃᐅᓯᒃᑯᑦ ᐊᒻᒪ ᑎᑎᖅᑲᑎᒍᑦ

  • ᐱᓕᕆᓚᐅᕐᓯᒪᓗᓂ ᐱᖕᖑᐊᕐᕕᓐᓄᑦ ᐅᓪᓗᕐᓯᐅᑎᓕᕆᓂᕐᒥᑦ ᐅᕝᕙᓘᓐᓃᑦ ᐃᓂᑦᓴᓕᐅᕐᓂᕐᒥᑦ

  • ᖃᕋᑕᐅᔭᓕᕆᔾᔪᑎᓂᑦ ᐱᓕᕆᓕᓂᐅᓗᓂ ᐱᓕᕆᔾᔪᑎᖏᓐᓂᑦ ᐊᔾᔨᒌᖏᑦᑐᓂᑦ;

  • ᓇᕿᑦᑕᕈᓐᓇᓯᐊᕐᓗᓂ ᑎᑎᖅᑲᓕᐅᕈᑎᒥᑦ

  • ᒪᑦᑐᓯᑦᓰᑦᓯᐊᕈᑎᓂᑦ ᐱᔭᕇᕈᑎᖃᕐᓗᓂ ᐊᒻᒪ ᐊᓂᖅᑎᕆᔪᓐᓇᓂᕐᒥᑦ ᐃᑲᔪᕆᐊᓕᓐᓂᑦ – C

  • ᐃᒻᒥᓂᒃ ᐱᓕᕆᐊᕆᔭᕆᐊᓕᒻᒥᓂᒃ ᓇᓗᖅᑯᑎᒋᐊᖃᖕᖏᑦᑐᖅ ᐱᓕᕆᔾᔪᑎᓂᑦ ᐅᐸᓗᖓᐃᔭᐃᔪᓐᓇᑦᓯᐊᕐᓗᓂ ᐊᔪᖕᖏᓪᓗᓂ

  • ᓇᓗᓇᐃᕐᓯᓯᒪᒋᐊᓕᒃ ᐅᐸᖃᑦᑕᕈᓐᓇᑦᓯᐊᓂᕐᒥᓂᒃ ᐃᖅᑲᓇᐃᔮᒥᓄᑦ ᐊᒻᒪ ᑭᖑᕙᖅᐸᖏᓐᓇᒥ

    ᐱᕙᓪᓕᐅᑎᔪᒻᒪᕆᐅᒐᔭᖅᑐᑦ ᐱᖃᓯᐅᑎᔪᑦ ᐱᓯᒪᓂᖅ ᐳᕌᓐᔾ ᐅᔭᒥᒻᒥᒃ ᐱᔭᕇᕈᑎᖃᕐᓗᓂ ᐊᒻᒪ ᐅᖃᕈᓐᓇᕐᓂᖅ ᐊᒻᒪ ᑎᑎᕋᕈᓐᓇᕐᓂᖅ ᐃᓄᑦᑎᑐᑦ ᐊᒻᒪ/ᐅᕝᕙᓘᓐᓃᑦ ᐅᐃᕖᑎᑐᑦ.    ᐊᔾᔨᒐᓚᖏᑦ ᑲᑎᑦᑐᒋᑦ ᐃᓕᓐᓂᐊᕈᑏᑦ, ᖃᐅᔨᒪᔭᐅᔪᑦ, ᐱᓕᒻᒪᓴᕐᓯᒪᔭᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᐅᔪᑦ ᐃᓕᓐᓂᐊᕈᑎᓪᓚᕆᓐᓂᑦ ᐃᓱᒪᕐᓴᕐᓯᐅᕈᑎᐅᔪᓐᓇᑐᐃᓐᓇᕆᐊᓖᑦ.

    ᐊᔾᔨᒐᓚᖏᑦ ᑲᑎᑦᑐᒋᑦ ᐃᓕᓐᓂᐊᕈᑏᑦ, ᖃᐅᔨᒪᔭᐅᔪᑦ, ᐱᓕᒻᒪᓴᕐᓯᒪᔭᑦ ᐊᒻᒪ ᐱᔪᓐᓇᕐᓂᐅᔪᑦ ᐃᓕᓐᓂᐊᕈᑎᓪᓚᕆᓐᓂᑦ ᐃᓱᒪᕐᓴᕐᓯᐅᕈᑎᐅᔪᓐᓇᑐᐃᓐᓇᕆᐊᓖᑦ.

    ᐱᔾᔪᑎᒋᓪᓗᒋ ᖃᓄᐃᑦᑑᓂᖓ ᐃᖅᑲᓇᐃᔮᑦᓴᐅᑉ, ᐃᖅᑲᓇᐃᔮᖅᑖᖅᑐᖅ ᐱᑎᑦᓯᒋᐊᖃᕋᔭᖅᑐᖅ ᐸᓖᓯᒃᑯᓐᓂᑦ ᖃᐅᔨᓴᐅᑎᒥᑦ ᐃᖅᑲᖅᑐᐃᕕᑎᒍᑦ ᖃᓄᐃᓕᔭᐅᓚᐅᕐᓯᒪᒻᒪᖔᖅ ᐊᒻᒪ ᐊᑎᖅᑲᑎᖃᕐᓂᖓᓂᑦ ᖃᓄᐃᓕᔭᐅᓚᐅᕐᓯᒪᔪᒥᑦ, ᐊᒻᒪᑦᑕᐅᖅ ᖃᐅᔨᓴᖅᑕᐅᓗᓂ ᐳᕙᓪᓗᖏᒃᑲᓗᐊᕐᒪᖔᖅ.

    ᐅᐸᒍᓐᓇᖅᑕᐃᑦ ᐃᑭᐊᖅᑭᕕᕗᑦ ᐅᕗᖓ https://www.iqaluit.ca/careers ᐃᖅᑲᓇᐃᔮᑦᓴᒥᑦ ᐱᓇᓱᐊᕈᒪᒍᕕᑦ.  ᐱᔾᔪᑎᒋᓪᓗᒍ ᓄᕙᕐᔪᐊᕐᓇᖅ−19 ᐅᔾᔨᕆᒋᐊᓖᑦ, ᓯᑎᒃᑯᑦ ᐱᓇᓱᐊᕈᑎᓂᑦ ᐸᔪᕝᕕᐅᒍᓐᓇᖏᑲᐃᓐᓇᖅᑐᑦ ᓇᖕᒥᓂᖅ ᓇᓗᓇᐃᖅᑕᐅᓚᐅᖏᓐᓂᖏᓐᓂ ᐊᓯᐊᒍᑦ.

  • ᓄᓇᓕᐸᐅᔭᐃᑦ ᐃᖃᓗᐃᑦ ᐃᓵᑦᓯᒪᕗᑦ ᐊᑑᑎᒋᓇᓱᐊᖅᑕᖏᓐᓂᑦ ᐊᒻᒪ ᖃᓄᖅ ᐊᑐᖅᑕᐅᓇᓱᐊᕐᓂᖏᓐᓂᑦ   ᓄᓇᕘᒥᑦ ᓄᓇᑖᕈᑕᐅᓚᐅᖅᑐᒥ ᐊᖏᕈᑎᐅᑉ.  ᓯᕗᓪᓕᐅᔾᔭᐅᕙᓐᓂᐊᖅᑐᑦ ᓄᓇᕗᑦᒥᐅᑕᐃᑦ ᐃᓄᐃᑦ; ᐃᖅᑲᓇᐃᔮᕐᓴᖅᑖᕋᓱᑦᑐᑦ ᓇᓗᓇᐃᕐᓯᑦᓯᐊᕆᐊᓖᑦ ᐱᔪᓐᓇᐅᑎᒥᓂᒃ ᐃᓱᒪᒋᔭᐅᔪᒪᓂᐊᕈᑎᒃ ᐊᖏᕈᑎᒍᑦ

  • ᖃᐅᔨᒃᑲᖅᑕᐅᓂᐊᖅᑐᑦ ᑕᐃᒃᑯᐊ ᐊᐱᕐᓱᖅᑕᐅᔪᒪᓂᐊᖅᑐᑦ ᑭᓯᐊᓂ

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