Military Spouse Connection Jobs

About IHG and the InterContinental Indianapolis

Opening in the fall of 2024, the InterContinental Indianapolis, brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues…

• Room to Belong: Enable

• Room to Grow: Enrich

• Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful

• Cultured

• Remarkable

We cultivate an engaging environments for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing

• Show we care

• Aim higher

• Celebrate difference

• Work better together

About the Administrative Assistant position

The Administrative Assistant will support the sales and human resources teams with various administrative tasks, projects and office operations.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

The Administrative Assistant will support the sales and human resources teams with various administrative tasks, projects and office operations.

• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Hotel Management/Staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hire to Retire.

• Complete and/or coordinate activities related to assigned projects; assist in establishing project timetables, action steps and status updates; follow-up, as appropriate, to ensure timely execution to meet established deadlines.

• Assist with the recruitment process for the opening hotel, which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).

• Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues. Follow-up as needed to ensure resolution. Escalate serious matters to supervisor as needed.

• Coordinate the preparation of employee orientation, training sessions, and employee morale programs or events. May present new employee orientation materials. Meet with new employees to review new hire paperwork for accuracy and completeness.

• Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.

• Support Sales, Marketing, Catering, Events team with administrative and supportive tasks

• Coordination of Client Visits, Events, VIP Arrivals, Reservations, Travel Arrangements

• Assist with and completes special projects and assignments as designated by the Director of Sales and Marketing or Sales Managers.

• Streamlines Sales process to ensure effectiveness.

• Support office day-to-day tasks, reporting, reminders, inter-department communication and distribution of reports and correspondence

• Perform other duties as assigned.

Qualifications and Expectations:

High school diploma or equivalent and at least 1-2 years experience in Human Resources or Administrative Support. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds

• Standing and moving around the facility

• Handling objects

• Use a keyboard to generate various work-related documents

Other:

• Strong customer service and communication skills required with ability to effectively communicate with all levels of the organization.

• Excellent computer skills including MS Word, PowerPoint and Excel. ADP/Timesaver experience preferred.

• Ability to type at least 45 WPM.

• Ability to maintain confidential information is critical

• Mathematical skills, including basic math, percentages and variances are utilized frequently.

• May be required to work nights, weekends, and/or holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.