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Description

Position Overview:

We are seeking an experienced Business Analyst - NetSuite with a strong background in optimizing ERP systems to support start up business in the healthcare industry. This position will focus on enhancing NetSuite ERP functionality to align with operational and compliance requirements while collaborating across multiple business units like Sales and Marketing. The ideal candidate will bring in-depth expertise in NetSuite modules, regulatory compliance, and cross-functional processes, with a strategic focus on advancing operational efficiencies in a regulated industry.

This role is 100% remote but the candidate needs to reside in Indiana, Illinois, Michigan, Ohio, or Kentucky.

Key Responsibilities:

• Oversee the implementation and customization of NetSuite modules (e.g., CRM, RMA, Complaint Management, Product Tracking, Sales/Marketing tools) to support both business and compliance needs.

• Conduct gap analyses between current workflows and NetSuite capabilities, recommending actionable solutions to bridge these gaps.

• Optimize NetSuite’s integration with Sales and Marketing operations, supporting lead tracking, pipeline management, and data analysis for campaigns and customer segmentation.

• Identify and propose opportunities for process automation and integration across tools to enhance efficiency.

• Develop dashboards and analytics to provide insights into performance metrics such as sales data, marketing ROI, and customer feedback.

• Collaborate on integrations with ancillary tools (e.g., marketing platforms or CRM systems) to enhance efficiency across Sales and Marketing.

• Ensure all configurations, data inputs, and workflows comply with relevant regulatory standards and align with best practices in a regulated environment.

• Evaluate and maintain data integrity within NetSuite and integrated systems.

• Monitor KPIs and provide recommendations for refining processes and operations.

• Craft and update Standard Operating Procedures (SOPs), workflows, and training guides for end users.

• Lead continuous improvement initiatives aimed at enhancing productivity and streamlining workflows across business functions.

  Requirements

Qualifications:

• Education: Bachelor's degree in Science or Business

• Experience: Minimum 4+ years working as a Business Analyst in life sciences or healthcare.

• Technical Expertise: Hands-on experience with NetSuite ERP modules and system optimization.

• Industry Knowledge: Strong understanding of manufacturing, supply chain, sales, marketing, and financial workflows.

Competencies and Skills:

• Proven track record of building relationships across departments and aligning stakeholders to project objectives.

• Strong process management capabilities and a focus on delivering compliance and operational efficiencies.

• Exceptional communication skills, with an ability to translate technical documentation into business language for non-technical audiences.

• Analytical mindset with demonstrated expertise in problem-solving and aligning solutions with business needs.

• Ability to collaborate in cohesive cross-functional teams and manage diverse stakeholder priorities effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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