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Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”.

Azure SRE teams strive to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products.

We are not looking for people who know it all, we are looking for people who want to learn it all. We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves. If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us!

This role supports flexible work from home with occasional in-office meetings.

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Our team is looking for UX Software Engineer to help develop a world-class, customer-centered engineering infrastructure. You will work with Azure CXP Program Managers and Data Scientists as well as other Azure engineering teams and the Field, Marketing and Support organizations to define and deliver critical, customer-facing features and the tools, infrastructure and end-to-end solutions required for all the rapidly expanding programs in Azure CXP.

This role will have a measurable impact in customer growth and satisfaction for one of the fastest growing businesses at Microsoft. We are looking for a software engineer, who thinks strategically, works pragmatically in a dynamic environment with few guardrails, and enjoys getting stuff done. In this role, you will need strong customer empathy and an ability to focus our engineering efforts on Azure’s business priorities. As we drive to increase Azure customer adoption, satisfaction and consumption, you will need to carefully balance agility and the need to meet our partner teams’ immediate needs with building scalable, robust and reusable solutions, operating in a dynamic environment, building full stack solutions using cutting edge Azure and open-source technologies. You will participate and impact the entire lifecycle of application development including:

• Collecting and refining customer requirements

• Designing UI mockups to fulfil scenarios

• Designing and implementing backend data storage and REST API to access it

• Building front-end solutions with React/Redux in TypeScript

• Meticulous focus on accessibility, performance, telemetry, and test automation

• Deployment and provisioning in a world-wide cloud environment

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

OR equivalent experience

4+ years of experience in:

• Collaborating effectively with multiple disciplines

• Experience in delivering high quality user facing applications at high scale

• Strong advocacy of customer requirements

• Ability to create and analyze telemetry for debugging and customer insights

• Passion for engineering and personal growth

• Creating innovative solutions for solving tough problems

• Working in an agile environment with detailed planning and high estimation accuracy

• Teamwork focused, results driven, growth mindset, diverse perspectives

Technical Preferred Qualifications:

• 4+ years experience with React-Redux

• 4+ years experience with JavaScript and Typescript

• 4+ years experience working with Orchestration technologies (i.e. npm/yarn)

• 4+ years experience working with Web deployment technologies (i.e. webpack)

• 4+ years experience working with Data structure, wire protocol, and REST API design.

• Azure deployment technologies (PowerShell, ARM, Service Fabric, WebApps)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .