Job Information
Conn's HomePlus Supervisor, Warehouse Operations in Houston, Texas
Warehouse Operations Supervisor
Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.
Position Summary:
Warehouse Supervisor is to ensure product flows in a timely manner and that product flow problems are identified early and are proactively resolved as measured by relevant metrics and KPI’s. Supports the facility operating budget and KPI’s by validating and achieving standards, achieving, and exceeding daily operating goals, and driving down non-measured / indirect hours while maintaining service levels:
Measured by performance to budget and KPI’s
Measured by meeting line item PPH goals and effective management of production hours
Meeting Retail & Delivery Service level objectives.
Ensures inventory integrity and systems integrity and execution, while maximizing productivity throughout the distribution center.
As measured by internal DC accuracy goals
Ensures workforce engagement in company values through the effective execution of HR, LP and Safety policy and programs
As measured by the reduction in employee relation incidents, recordable accidents, and inventory shrink
Essential Functions:
Provide leadership, training, development, and mentorship for Leads and future Leads
Actively embraces continuous improvement through improvement of self as much as improvement of team, processes, and environment
Identify and implement best practices
Perform operational training and cross-training events
Create a culture of ownership and participation
Excellent customer service and follow-up skills
Formulates and executes tactical day-to-day and hour-by-hour operating plans to forecast and plan product flow, and adjust staffing based on volume and service level expectations
Works in direct labor role as time permits
Demonstrates team building skills and leads by example
Maximizes use of fixed assets
Subject matter expert in WMS, and able to perform research on exceptions
Provides direction on key responsibilities: Productivity monitoring, reporting and feedback; quality performance and feedback; inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
Ensures company policies are communicated, understood, and administered
Maintains a safe, secure, and healthy work environment, able to show year-on-year improvements in accident and injury statistics
Maintains necessary equipment and tools for the operation to succeed
Partners effectively with own leadership team as well as with teams and peers off-site, customers, and vendors.
Qualifications:
Distribution Center Experience 3+ years preferred
3+ years leadership experience in areas of increasing responsibilities preferred
High School Diploma or equivalent required
Bachelor’s Degree preferred
Conn’s HomePlus is an equal opportunity employer.
Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love . With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).
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