Job Information
Super 8 by Wyndham Front Desk Associate: full-time & part-time available in Houghton, Michigan
The Super 8 by Wyndham seeks full-time and part-time *Front Desk Associates *to join their hotel team in *Houghton, Michigan. *
Front Desk Associates are key to delivering outstanding guest experiences, especially during the check-in and check-out process.
WHAT YOU WILL DO.
- Provide guests information on hotel/motel services and amenities as well as local information and attractions (directions, places to eat, entertainment, etc.).
- Sell rooms to walk-in customers.
- Enter, change, post and process reservations/charges to guest accounts using a computerized system.
- Respond in a prompt and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc.
- Inform housekeeping of room statuses and availability.
- Clean and tidy up front desk area.
- Balance cash drawer.
- Work collaboratively with team members
COMPENSATION. Starting wage of $14.50 -- $16.00 per hour based on your experience.
*SCHEDULE. *Full-time and part-time positions available. Flexibility required to cover nights, weekends and/or holidays as needed.
QUALIFICATIONS.
- Must be 16 years of age or older.
- Preference given to candidates with prior hotel/motel front desk experience.
- Someone committed to delivering exceptional customer service at all times.
- No fear of computers as you will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information.
- Flexibility in your schedule (days, nights, weekends, holidays) customary with the service industry.
- Someone motivated to use safe work practices and is resourceful in solving problems.
- Position requires an ability to lift, push and pull up to 30 pounds, stand for long periods of time, and work with cleaning chemicals as needed.
SOUND LIKE YOU? *Take the next step and *apply online at spinner.hirescore.com
Super 8 by Wyndham of Houghton, Michigan features 85 rooms with lakefront access, and walking distance to Isle Royale National Park, Michigan Technological University, and the Portage Lake Lift Bridge.