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Commonwealth of Pennsylvania Information Technology Generalist 1 in Harrisburg, Pennsylvania

Reference #: 4608926 THE POSITION

Do you want your information technology (IT) knowledge and troubleshooting tactics to play a key role in supporting mission critical systems for the Commonwealth? The Employment Banking and Revenue IT Delivery Center (EBR DC) has an opening for an Information Technology Generalist 1 to join our team. We support the Pennsylvania Insurance Department (PID) and Department of Banking and Securities (DoBS) to ensure that users can apply for, renew, and manage insurance licenses. Advance your career with this exciting opportunity! DESCRIPTION OF WORK

In this position, you will provide IT project management and specific program area business analyst support as well as programming and technical support for mission critical commercial off-the-shelf (COTS) specialized applications. This includes consulting with users and vendors to resolve technical problems in addition to coordinating with you supervisor and other team members on project schedules, issue and change management, and any upgrades, new releases, or enhancement initiatives. You will also have the opportunity to participate in trainings providing by EBR DC and self-study in order to improve new technology skills.

Work involves performing application design and development activities, interpreting user requirements and translating them into logical instructions, conducting research and documenting results, participating in cross-functional teams, and providing guidance and support to junior level programmers. You will be responsible for ensuring that our applications run to support users' daily business needs independently and as a team player. Apply today and be a part of our forward-thinking and innovative team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) full-time, subject to the once per month in-office collaboration day. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Trainee or Information Technology Technician; or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or An equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you a e claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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