Job Information
Commonwealth of Pennsylvania Deputy Digital Director in Harrisburg, Pennsylvania
Reference #: 4534942 THE POSITION Do you have experience managing an organization's social media presence? The Pennsylvania Insurance Department (PID) is looking for a dedicated Deputy Digital Director to join our Communication's Office. This position gives you the opportunity to assist the Digital Communications Department in highlighting and promoting the mission, programs, and services of PID to external audiences through various digital media platforms and mediums. If you are passionate about creating impactful digital experiences and want to be part of a collaborative team that values innovation, apply today!
DESCRIPTION OF WORK
In this role, you will have the opportunity to work closely with the Digital Director to plan, create, review, and schedule social media content on all channels. As a Deputy Digital Director, you will be required to maintain a thorough knowledge and understanding of current technologies and trends in social media, design tools, as well as applications. Work includes analyzing and reporting on the agency's public social media platform and website performance metrics, traffic metrics, SEO, and other related data, maintaining the social media process guide, as well as identifying, setting and measuring specific objectives and key performance indicators for social media content and profile. You will be working closely with the Digital Director to collaborate with communications, other internal PID teams, and the governor's digital communications team to meet agency and commonwealth digital communication needs and serve Pennsylvania's various insurance-related audiences. Additional responsibilities include, but may not be limited to: Maintaining PID's social media accounts' design, such as platform banners, timeline cover, and profile pictures Updating external website content Researching social media trends, platform updates, and best practices Monitoring comments and responding to queries received via PID's digital channels Ensuring video content made available through any public agency digital channels content maintains best practices for social media and the web and according to industry best practices
Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional communications experience and a bachelor's degree; or An equivalent combination of education and experience. Additional Requirements: You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. How to Apply: If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for eterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.