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Job Information
Dunkin' Crew Member in Hanover, Massachusetts
OM MMS is currently hiring a Team Member to join our network!
We’ll let you in on a little secret... while everyone knows that America Runs on Dunkin’, we know that
Dunkin’ runs on our incredible team members. Ready to come run with us?
Here’s what’s in it for you:
To keep our amazing team running, employees at our Dunkin’Restaurant enjoy a bunch of perks:
-Hours that work for you
-Career development and growth
-Training and ongoing development opportunities
-Competitive Pay
-Paid Time Off*
-Healthcare*
Here’s who we’re looking for:
-Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
-A team player who excels in a fun, fast-paced environment while following brand standards as well as
safety/sanitation standards
-Someone with a great attitude who has a desire to learn and is able take feedback from their
supervisor and run with it
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their
affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee
will be your only employer. Franchisees are independent business owners who are solely responsible for
their own employees and set their own wage and benefit programs that can vary among franchisees
Position Title:Restaurant Team Member
Franchise Organization/Location:OM MMS
Reports To:Restaurant Manager
Overview
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to
Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and
organized workspace.
Responsibilities Include:
•Follow Brand standards, recipes and systems
•Follow food safety standards
•Prepare food and beverages
•Assemble and package orders and serve to guests
•Understand restaurant menu including limited time offers and promotions and be able to answer guest
questions
•Maintain a clean and organized workstation
•Clean equipment and guest areas
•Stocking items such as cups, lids, etc at workstation
•Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
•Follow speed of service standards
•Serve and communicate with guests
•Maintain a guest focused culture in the restaurant
•Communicate effectively with managers and coworkers
•Organize and maintain stock room and refrigerated areas
Education/Experience:
•None
Key Competencies
•Works well with others in a fast-paced team environment
•On time, demonstrates honesty and a positive attitude
•Willingness to learn and adapt to change
•Guest focused
Physical Demands/Working Conditions:
•Standing on feet
•Repetitive motion including bending, stooping and reaching
•Lifting objects including boxes, ice and product up to 20lbs (if applicable)
•Working in a small space