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Be a part of a global team where what we do matters! At Epredia, we recognize that our talented employees are vital to our success. Our team is dedicated, our work is rewarding – both personally and professionally – because what we do matters. 

We seek talented individuals who will contribute to and thrive in our collaborative, diverse, fast-paced environment while demonstrating a commitment to our core values, People, Customer, Results, Continuous Learning, and Innovation. 

People – We win as a team. 

Customer – We deliver customer-centric solutions. 

Continuous Learning – We learn and always aim to be better. 

Innovation – We innovate every day. 

Results – Results matter for all of us.

Job Title: Application Field - Digital Pathology

Who you are: You have energy and drive in abundance, a passion for serving our customers and possess a growth mindset and love of continuous learning, with an appreciation for diverse perspectives and helping others win.  

Position Overview:

Our values reinforce our culture of collaboration, growth mindset, and how we serve our customers.

• This is a field-based role involving both customer-facing account management responsibilities and internal stakeholder management and leadership. Your objective will be to grow sales, gain new customers, support customers in the field, create awareness for our products, and manage operations in the region.

Location: remote

What you will do:

· Responsible for equipment installation, training and troubleshooting.

· Partner with our sales and channels to effectively perform remote and

onsite demonstrations of scanners and software.

· Provide on-site consultation to resolve customer’s needs and meet service

expectations

· Prepare reports to management including compilations of customer

complaints, trend analyses, and suggestions for improvement.

· Participate in validating new products, customer evaluations of existing

products and application support.

· Work with the local marketing team to provide technical support for

related activities.

Qualifications & Skills:

· Bachelor’s degree or equivalent with 2+ years working experience in the

information technology field preferably in a clinical or biosciences

environment.

· Working experience with IHC platforms, digital pathology instruments,

microscopy or equivalent

· Microsoft Office Suite proficiency to include Microsoft Word, Excel and

PowerPoint.

· Confirmed technical writing skills, ability to work with minimal direction in

a laboratory environment and in the field.

· Prior customer-facing experience required

TO ALL RECRUITMENT AGENCIES: Epredia does not accept unsolicited third-party resumes.

Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.

At Epredia, we improve lives by enabling better cancer diagnostics. We are a team of talented individuals with diverse backgrounds and expertise, working together to develop precision diagnostic solutions for our customers. We are a fast growing global company that drives innovation in diagnostics to create better outcomes for patients. Joining Epredia is much more than a job- it is an opportunity to be part of something with a purpose. Find out how you can improve lives while advancing your career.