Job Information
The Resort at Paws Up Guest Services Driver in Greenough, Montana
Join the Team at Montana's Premier Luxury Ranch Resort!
About The Resort at Paws Up:
Nestled on a breathtaking 37,000-acre ranch, The Resort at Paws Up embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Position:
We are seeking a talented Guest Service Driver to join our team. The Guest Driver is responsible for providing g uests the best service through transportation and prove a resource throughout a guests stay
What We Offer:
Career Development and Advancement Opportunities
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee lunch provided
See for Yourself! Check out our video (https://youtu.be/FvGzdXJubf8)
Primary Responsibilities:
Maintain a warm, welcoming and professional demeanor when greeting and interacting with guests
Assist with the guest check-in/checkout process with The Resort by reviewing guest’s itinerary, assisting with Paws Up app questions and in general assisting guests in their needs
Pick-up/drop-off guests from the airport, their accommodations and various locations on property
Transport guests to and from scheduled activities, spa treatments, dining outlets and flights, ensuring that transportation is always timely
Drive and operate gasoline or diesel-powered multi-passenger vehicles to transport guests safely
Provide property accommodation tour upon drop-off to lodging accommodation. Deliver guest luggage from vehicle. Inform guests of notable elements and operation of lodging accommodations. Assist guests with app setup and answer any questions about their itinerary
Ensure that pre- and post-trip vehicle inspection reports are completed throughout shift. Check condition of the vehicle’s tires, brakes, windshield wipers, lights, oil, fuel, water and safety equipment to ensure everything is in working order
Ensure confidentiality of guests before and throughout their stay
Maintain a high level of attention to detail at all time
Communicate and maintain timelines and priorities
Looking for team members with:
High school diploma, GED or vocational training or job-related coursework
Minimum of 1 year of experience in customer service- hospitality preferred.
Ability to operate gasoline or diesel-powered multi-passenger vehicles
A friendly and professional manner under periods of high demands and with guests, team members and management
Valid driver’s license with ability to meet company auto insurance policy requirements
If you are passionate about creating exceptional guest experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at The Resort at Paws Up!
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.