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Job Information
TEKsystems Customer Service Representative in Greenfield, Wisconsin
Description:
- Customer Service
Greet patients that come into the stores
Effectively communicate and answer patient questions about product
Maintain positive attitude and build rapport with customers
Work in computer system to open new patient accounts and complete sales transactions
Take payment for cash sales and/or bill products to insurance including gathering prescriptions and documents needed from physicians
- Inside Sales
Responsible for selling additional products to customers/patients based on their needs
Primarily work with the walk-in customers and actively listen to their needs to pair solutions
- Order Entry
Taking orders and entering them into the computer system using a high degree of accuracy
Processing orders on the back end
- Some Light Assembly
Occasionally will need to gather medical products, take them out of the box and put them together for the patient
Receive unassembled equipment, unload equipment and put the equipment together using screwdrivers
Skills:
Customer service, microsoft office, data entry, insurance billing, healthcare industry
Top Skills Details:
Customer service,microsoft office,data entry
Additional Skills & Qualifications:
MUST HAVES:
Ability to learn quickly and catch on to new tasks
Previous face to face customer service experience and familiarity dealing with difficult clients
Exceptional data entry skills, requiring a minimum of 40wpm typing speed with high degree of accuracy
Basic computer skills - Microsoft programs, email and teams
Openness to light assembly of medical products
NICE TO HAVES:
Retail and inside sales experience
Healthcare experience and knowledge of insurance billing processes
Bilingual in Spanish and English
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems
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