Job Information
SNELLING Customer Service Rep in GREEN BAY, Wisconsin
JOB REQUIREMENTS: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers\' problems. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers\' claims. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: aaly@snelling.com