Job Information
Weld County Government Assistance Payments Case Reviewer in Greeley, Colorado
The Weld County department of Human Services is recruiting an Assistance Payments Case Reviewer who will perform sample and random reviews of multiple Human Services programs, including but not limited to Food Assistance, Child Care, Medicaid, Colorado Works, Long Term Care and Adult Financial, based on Federal and State rules & regulations and associated State computer systems. Provides written case review results and uses results to assist in recommending trainings and process improvements.
Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services.
Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered.
Weld County Department of Human Services greatest asset is our staff.
The Ideal Candidate for the Department of Human Services will be someone who possesses the following traits: 1. Attention to detail. 2. Strong communication skills in order to clearly communicate important information regularly. 3. Experience trouble shooting CBMS.
$27.36 - $34.66 per hour plus benefits (see benefits tab on the job posting). The position will normally start at $27.36 per hour.
As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings. This range encompasses the nine pay steps available should you receive the position and demonstrate satisfactory performance over time.
Use the following link to learn more about Weld County Department of Human Services: https://www.weldgov.com/Government/Departments/Human-Services
Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. (Any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class.)
Case Reviews (50%): Review and research sample client applications, redeterminations and changes processed by technicians. Provides an assessment of reviewed case accuracy and quality utilizing current program rules, requirements, and processing guidelines. Identifies and communicates potential areas of improvement. Addresses employee and supervisor questions on errors cited and provides clear constructive feedback that supports a learning environment for all. Read and comprehend instructions, correspondence and policies and procedures. Communicate orally and in writing in both one and on and group situations. Apply math concepts and calculations used for case reviews. Adhere to strict confidentiality guidelines and understand the appropriate release of information requirements.
System Usage (20%): Completes comprehensive case reviews using data available in all eligibility systems and interfaces. Utilizes local case review tool to complete each required case reviews as mandated by state and federal regulations. Utilizes state provided case review tools and processes as required. Provides timely and accurate documentation and comprehensive case review feedback to appropriate staff and supervisors to improve technician performance and services.
Program Knowledge (10%): Maintains up to date familiarity with program rules, eligibility criteria, and processing guidelines across all high-level program areas. Regularly reviews and interprets program updates to ensure accurate implementation. Stays informed about any changes in regulations, systems, or internal procedures relevant to prog am compliance.
Data Tracking (10%): Uses information obtained from case reviews to identify error trends or deficiencies in training. Communicates trends and identified training needs, in writing, to both the Training and Quality Supervisors.
Other Duties as Assigned (10%) Participates in continual process improvement efforts for the case review team. Suggesting updates to forms, tools, and processes to the Training and Quality Supervisors as needed. Assists with case processing and authorization as assigned.
Qualifications Required Education: High School Diploma or GED Equivalency, AND One (1) year of successful work experience determining eligibility for public assistance programs utilizing the Colorado Benefits Management System.... for full information follow application link.