Job Information
Metro Health Chief Operating Officer in Grand Rapids, Michigan
Metro Health (now the University of Michigan Health-West) is looking for a Chief Operating Officer.
University of Michigan Health-West is a nonprofit multispecialty medical provider that is relentlessly advancing health to serve West Michigan as part of the state's top-ranked health system. Founded in Grand Rapids in 1942 by a group of osteopathic doctors, our organization today serves more than 250,000 patients annually at 30 locations across four counties, including a 208-bed teaching hospital in Wyoming, Michigan. More than 61,000 emergency patients are treated each year at the hospital, a Verified Level II Trauma Center, certified Comprehensive Stroke Center and accredited Chest Pain Center.
Our physician-led medical group, University of Michigan Health Partners, drives excellence and convenient access to primary and specialty care, including the expertise of University of Michigan Health, consistently ranked among the nation's top academic medical centers. In addition to earning top grades for safety and quality, University of Michigan Health-West is consistently recognized as a leader in the use of technology and as an inclusive employer of choice. It supports the health and wellness of all in the community, offering free Live Healthy education programs as well as outreach clinics to underserved areas. More information is available at www.UofMHealthWest.org.
General Summary:
The Chief Operating Officer is responsible for the operations of University of Michigan Health West Hospital. Actively participates with the Chief Executive Officer in the strategic planning and results evaluation processes. Maintains continuous communication with and facilitates communication among the physicians, managers, staff, employees and the community so that these constituencies are appropriately informed regarding UMH-West operations, and results. Ensures compliance with all federal, state and local laws, regulations and licensure requirements and corporate and organization policies. Directs all operational activities of UMH-West and performs related administrative duties to ensure safe, effective and efficient operations and assure quality healthcare is provided to patients. The COO will function as the backup Environment of Safety Officer (ESO) in the Safety Officer's absence.
Knowledge, Skills and Abilities:
Master's degree in Healthcare, Business Administration or closely related field required.
Five years' progressive healthcare leadership experience at a senior executive level.
The individual should have strong, well-developed mentoring and coaching skills in order to be a role model for the development of managers, employees and leaders.
The person should demonstrate a solid understanding of business principles and practices and healthcare finance.
The individual should have excellent interpersonal skills and be an effective communicator with well-developed presentation skills.
Must be a strong organizer, planner and have the demonstrated ability to effect change.
The person should be a responsible decision-maker with an understanding of finance, operations and legal/regulatory factors related to delivery of patient care.
The individual should be able to persuade and motivate others and possess excellent verbal and written communication skills.
The individual should make a professional appearance and have a friendly, outgoing personality.
Should be comfortable networking and have well-developed social skills.
The management style should be informal but professional, collaborative, team oriented, accepting of diversity, include active listening, based on Total Quality Management principles, visible, and supportive of responsible risk taking.
The person should have creative ideas of her/his own but be willing to accept input and ideas fr