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About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

We currently have an opportunity for a Team Lead to join our Client Advisory Team . The selected employee will be responsible for overseeing the operation and servicing of accounts in Personal Lines Division, under the supervision of the Personal Lines Manager and inin accordance with the practices, policies, and procedures of the Company.

Responsibilities:

Performs the job duties of a Senior Account Manager as well as the responsibilities listed below:

• Assist with the supervision of personal lines staff at branch offices; answer routine questions, clarify agency procedures, and provide conflict resolution, as needed.

• Assist in ongoing training for both new and current employees.

• Coordinate staffing requirements in the absence of PL Manager.

• 1st point of contact for Customer/Staff escalation calls.

• Be available to answer incoming calls and greet clients and visitors in a courteous and pleasant manner.

• Notify Department Manager regarding claims involving catastrophic damage or serious injuries.

• Keep informed of market, rate, form, and coverage changes and participate in industry related training for professional skills and knowledge development.

• Maintain KPI goals.

• Fully utilize the Agency Management System EPIC to document activities for E&O purposes.

• Other responsibilities including reports, as assigned by Manager.

Qualifications:

•Five years personal lines insurance experience in an insurance agency.

•Active Producer License

•Thorough knowledge of personal lines coverages and markets.

•Supervisory experience.

•Producer’s license.

•Experience with Microsoft Office products.

*LI-JS

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.