Job Information
University of Florida Veterinary Client Services Supervisor in Gainesville, Florida
Veterinary Client Services Supervisor
Apply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=531688&lJobSourceTypeID=796&sLanguage=en-us) Job no: 531688
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Veteran's Preference Eligible, Veterinary Medicine/Animal Care
Department: 28319000 - VM-SAH CUSTOMER SERVICE
Classification Title:
Vet Client Services Supervisor
Job Description:
The supervisor oversees approximately 9 people that work for our Specialty Services which include: Surgical Oncology, Medical Oncology, Radiation Oncology, Ophthalmology, Zoological Medicine, Dermatology, Integrative Medicine and Mobility. It requires a composed, sincere individual capable of handling a wide variety of situations even under the most stressful conditions. The individual should be highly motivated and well-organized. The individual must possess good public relations skills, excellent communication skills, a strong financial background, and initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building, projecting a professional; image, good interpersonal skills. This position is considered an essential personnel employee and is part of the hospital Essential Staff Team. The individual will be expected to work Holidays on a rotating schedule, potentially weekends as well as other days or shifts in order to adequately staff the hospital.
Expected Salary:
$22-$26, pay based on experience
Minimum Requirements:
Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Preferred Qualifications:
• Knowledge of medical terminology, anatomy, and terminology.
• Knowledge of the equipment and materials used and their availability and applications. Ability to operate a computer and utilize office suite software such as excel
• Experience with budgets and staff scheduling
• Demonstrate consistent professional conduct and meticulous attention to detail.
• Excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other members of the patient care team
• Critical thinking skills and a positive attitude
• Excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other members of the patient care team. Ability to effectively communicate with employees of various levels and responsibilities
• Able to work in a team environment and collaborate with a variety of personnel in a positive manner
• Ability to effectively maintain a working environment while in stressful situations
• Critical thinking skills and a positive attitude; Able to think independently and demonstrate good problem solving skills
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
This requisition has been reposted. Previous applicants are still under consideration and need not reapply.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See ourVeteran's Preference Page (https://jobs.ufl.edu/applicant-resources/veterans/) for more specific information.
Health Assessment Required:Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
Advertised: 14 Jun 2024 Eastern Daylight Time
Applications close: 19 Jun 2024 Eastern Daylight Time