Job Information
Trace Systems Inc Systems Administrator in Fort Meade, Maryland
Overview:
Job Title: Systems Administrator
Job Location: Ft Meade, MD
Job Responsibilities:
Trace Systems is recruiting for a cleared Systems Administrator to join our team on-site in Ft. Meade, MD . This role organizes and directs the configuration and operation of information management systems. Responsible for providing daily Junior Systems Engineer to include system and resource optimization, and user assistance. Conducts capacity and performance analysis and provides system configuration change and upgrade recommendations. Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment.
Serves as the initial point of contact for troubleshooting hardware/software PC problems
Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.
Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.
Provides Tier 1 and 2 support for troubleshooting and maintenance of Information Technology (IT) systems, to include Windows Operating Systems, Cisco Routers and Switches, Juniper Firewalls and Type 1 in-line encryptors
Manages trouble tickets throughout the ticket lifecycle, ensuring prompt resolution of issues, accurate updates, and customer satisfaction
Generate monthly metrics for tickets to track ticket volume, MTTR and other statistics that may be requested by the customer
Apply and verify monthly Windows patching of Operating Systems
Run SCAP (Security Content Automation Protocol) scans and perform manual STIG checklists on all systems
Provides continuous monitoring of network health and systems availability with SolarWinds monitoring software
Generate reports from SolarWinds to track historical trends and assist in the analysis of possible improvements
Provides support for the escalation and communication of status to leadership and internal customers
Perform other duties as required.
Minimum Qualifications:
Active, in-scope US Government issuedTop Secretclearance
Due to the nature of the work and US Government requirements, US Citizenship is required
Position requires a current DoD 8570 IAT Level II certification such as Security+CE
Any technical certification is required such as: Microsoft/OS, VMware, CCNA, Juniper, or SolarWinds certification
Desired Qualifications:
ITIL Foundations certificate (v3 or ITIL 4)
Experience managing a Windows environment, including but not limited to Active Directory, DNS, DHCP, Group Policy
VMWare Experience
Understanding of Cisco routing and switching
Strong experience in system hardening, patching and DoD Security Technical Implementation Guides
Certifications in Windows and/or VMWare
Education:
- Bachelor's Degree in a related discipline.
Trace Systems
Trace Systems Inc.was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at : www.tracesystems.com . #jointracesystems
Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.
Job ID 2024-5943