Military Spouse Connection Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6626412

DISTINGUISHING FEATURES OF THE WORK\ Actively supports and upholds the City\'s stated mission and values. Contributes to the achievement of the Housing Authority\'s goal to provide safe, decent and affordable housing. Under general supervision, this position performs a variety of duties involved in determining the eligibility for admission to City of Flagstaff Housing Authority programs and in administering the applicant waiting lists in accordance with established regulations, guidelines and criteria.\ \

Examples of the Work Performed

EXAMPLES OF THE WORK PERFORMED

• Provides excellent customer service to both internal and external customers, receives visitors and clients to the office and answers the telephone.
• Maintains a pool of applicants for Housing Authority programs; provides assistance to applicants; accepts housing applications; reviews applications and a variety of documents pertaining to program eligibility for public housing and Section 8 programs; screens applicants for eligibility based on HUD regulations; examines and approves all verification and documents submitted by applicants.
• Investigates and verifies applicant and participant information for accuracy and completeness; contacts applicants to discuss and clarify information discrepancies; prepares correspondence to various agencies to verify applicant data including total family income, current assets and family composition; re-verifies applicant information as required.
• Develops and maintains files, databases, and records pertaining to housing applicants; maintains and updates waiting lists; accepts and accurately enters into computer system revised or supplemental data received from applicant updates.
• Provides Housing Services Specialists with necessary applicant files and records upon request.
• Prepares and maintains briefing packets for Section 8 briefings. Tracks applicant families invited through lease-up and/or voucher expiration.
• Sorts, files and purges materials such as applications, client provided documents/verifications and correspondence in an information management, storage and retrieval system.
• Answers general inquiries and provides general information regarding Housing Authority housing programs, policies and procedures.
• Responds to inquiries and requests for housing applications and for applicant status on waiting lists by applicants, housing authority staff and authorized agents.
• Collects monthly rental payments and other charges from residents.
• Maintains Section 8 Fair Market Rent, Rent Reasonableness data base.
• Maintains and updates CFHA webpage information on the City of Flagstaff\'s official website.
• Works collaboratively with other staff members to develop monthly newsletters for Public Housing residents.
• Provides resource referrals for applicants and community members. Prepares letters and reports from dictation, rough draft, or transcription to include proofreading for accuracy, completeness, spelling, and punctuation.
• Provides secretarial and clerical support to administrative staff to include preparing, drafting, and proofing various reports, letters, and other correspondence; attending meetings and taking minutes; and answering the telephone.
• Receives, sorts, and distributes a variety of correspondence, records, and information to appropriate personnel and the general public.
• Processes a variety of forms and paperwork, using established procedures.
• Assembles and compiles a variety of data from office records for incorporation into reports; prepares various reports.
• Monitors and maintains office su plies, business forms, and/or application forms.
• Performs other duties of a similar nature or level.