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POSITION PURPOSE: The Operator is responsible for: driving safely, data collection, passenger assistance, conduct passenger relations, communicating on the radio, maintain equipment, and conducting oneself in a courteous and professional manner. 

This position is covered by a collective bargaining agreement ("the contract") with the A. T. U. Local 568 and any and all applicable Company and regulatory agencies policies and procedures.

DUTIES AND RESPONSIBILITIES:

The essential functions of the job include but are not limited to the following:

Driving:

• Maintain driver and traffic knowledge
• Know vehicle control and procedures, including Lift Operation
• Implement traffic perceptual skills
• Control Risk
• Collection of Money
• Be aware of environmental dangers

Data Collection:

• Record vehicle data
• Record passenger data
• Maintain driver manifest

Passenger Assistance:

• Loading, maneuvering, and securing wheelchairs
• Assist when requested blind
• Assist when requested elderly
• Assist when requested deaf
• Assist when requested cognitive disability
• Assist when requested service animals
• Assist when requested customers in general 

Passenger Relations:

• Know how to communicate
• Routing and Transfer Points
• Negotiate
• Problem Solve
• Mediator

Radio Communications:

• How to use equipment
• Courtesy
• Communicate with Dispatch when required and as needed

Maintain Equipment:

• Pre-trip inspection, including visual inspection, bumpers, tires and seat belts
• Advise maintenance of any equipment problems

SPECIAL REQUIREMENTS:

• Good verbal and written communication skills.
• Good organization and time management skills.
• Strong interpersonal skills.
• Computer literate, including word processing and spreadsheet programs, and ability to learn new programs.
• Strong analytical skills to problem-solve and arrive at decisions; self-motivated.
• Commercial Drivers' License, Class C with P endorsement.
• Broad knowledge of PA State driving laws
• Ability to read maps
• Physical Requirements (refer to attached document) 

PROFESSIONAL CONDUCT:

• Maintain good attitude
• Polite and courteous

INTERNAL:    Maintain good attitude, must interface positively with LIFT staff members.

EXTERNAL:   Polite and courteous, must maintain a positive interface with customers and clientele.

Minimum QUALIFICATIONS:

EDUCATION - High school diploma or GED, preferred

EXPERIENCE: Driving experience 3+ years

*ADDITIONAL DRIVER RESPONSIBILITIES: *

• Safety and Security training and compliance.
• Drivers are to advise the Dispatchers in relation to street traffic conditions (detours, etc.) and in accordance with posted policies. 
• Report any unsafe work conditions on and off property; make recommendations to correct.
• Comply with regulations as applicable to position.
• Mandatory participation in DOT drug and alcohol testing program. 
• Comply with company policies and procedure.
• Contribute to a harassment free workplace.
• TAPCO, Penn Train, PPTA, SAFTI or other applicable training.
• Ecolane (November 2016) and any electronic hardware, software or device as applicable.
• Perform other duties as assigned that are intrinsic to the successful operation of the Company.

EQUIPMENT UTILIZED:

• Personal computer or electronic devices
• Digital camera, video and overhead equipment.
• Radio system
• Class C drivers license required
• Hydraulic lift equipment and passenger restraint systems.

POSITION DIMENSIONS:

• Number of employees directly supervised:  0

Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must contact the employer via one of the methods listed on the screen after clicking "Apply for this job".  Please be sure to identify PA CareerLink as your referral source.