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ThermoFisher Scientific Sales Enablement Senior Manager, Corporate Accounts in Edmonton, Alberta

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Title: Sales Enablement Senior Manager, Corporate Accounts

How will you make an impact?

The Sales Enablement Senior Manager will be responsible for developing and implementing the Corporate Accounts Salesforce and Partnership Account Plan strategy to improve platform utilization and drive impactful results aligned with our team’s goals. This role will enable commercial teams to implement effective enterprise account plans that fully unlock our customer value proposition, ensuring alignment with business priorities and customer needs. Reporting directly to the Sr. Director of Sales Operations & Customer Excellence, the ideal candidate will possess a strong focus on business and commercial orientation, with a passion for streamlining sales data and processes to better guide teams in setting and driving strategies.

What will you do?

  • Lead the Strategy Development of Corporate Account Salesforce instance.

  • Serve as product owner for all development and enhancement plans.

  • Continually evaluate and make recommendations on new SFDC-related technologies to support commercial priorities.

  • Collaborate with Corporate Account leaders, IT and divisional partners to build robust SFDC strategic roadmap

  • Develop, manage, and enforce master data management strategy and governance.

  • Drive Commercial Enablement through adoption and optimization of Salesforce platform.

  • Develop dashboards and reporting tools that provide actionable insights for the team.

  • Work with divisions to benchmark, share standard processes, and potential for coordinated alignment.

  • Establish multifaceted feedback process with team to ensure strong bank of improvement suggestions.

  • Establish and document user and system requirements, processes, and standard procedures.

  • Provide ongoing Training & Support to ensure maximum impact for our Commercial Team and Leaders

  • Develop and deliver relevant, impactful training.

  • Provide day-to-day end user support of SFDC application to all levels of the organization.

  • Provide updates to Operations, Segment Leadership as a mechanism for continual improvement.

  • Partner and Internal Customer Management

  • Be an active participant and influential member of the Global Commercial Operations team.

  • Act as an advisor to management and internal customers on commercial platform related matters.

  • Foster business and IT collaboration to achieve global Commercial platform vision across functions, regions and divisions, though a highly matrixed environment.

  • Digital Platform Integration Strategy:

  • Develop and implement a strategy to enhance commercial productivity and customer engagement.

  • Lead efforts to integrate digital tools and platforms, including CRM, marketing automation, and data analytics systems, into the sales process.

  • Create collaborative partnerships, with vendors and internal teams to achieve desired objectives.

How will you get here?

  • Bachelor’s degree

  • 7-10 years of designing, improving sales automation tools.

  • Extensively used and managed salesforce.com

  • Consistent track record assessing technology needs, designing, and rolling out to large user groups with high engagement.

  • Experience with training on new technology.

  • Experience integrating technology solution with SFDC a plus.

Knowledge, Skills, Abilities

  • Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools

  • Strong leadership skills, experience with organization change management is strongly desired.

  • Exceptional project management skills with proven ability to lead complex projects.

  • Effective at generating enthusiasm and action around and idea or solution to gain support and adoption.

  • Ability to implement new technologies that support customer success, commercial efficiency, and revenue generation.

  • Intellectually curious with a passion for results, skilled at asking questions for a deeper understanding.

  • Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes.

  • A great teammate with a bias for action and driving projects to fruition.

  • Ability to travel up to 25%

Benefits:

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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