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Additional Information Salary: £12,344.80 per annum.

Job Number 24102077

Job Category Rooms & Guest Services Operations

Location Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

VACANCY – Seasonal Part Time Doorman

We are currently recruiting for a seasonal PT Doorman/Porter to join our award winning Concierge team at the Sheraton Grand Hotel & Spa to work 20 hours per week.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.

The ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure.

This key team member is responsible for:

· Welcome guests and direct them to Reception

· To load and unload luggage from vehicles

· Open transport doors and greet guests

· Protect guests at either entrance from inclement weather

· Obtain taxis for guests or liaise with chauffeurs

· Conduct customers to the Garage

· To ensure Security of guest luggage left in your care and to safely store it and give guest a receipt

· Know regular guest names and requirements

· Accurate knowledge of hotel facilities and services

· Be aware of daily functions, events, VIP and group arrivals

· To carry out any other duties as required

Requirements:

· Great Customer Service Skills - Must enjoy guest interaction, be able to anticipate guest needs and maintain a positive and professional attitude at all times.

· We are looking for a proactive person who speak fluent in English, with a driver’s license, who is able to stand a minimum of 8hrs a day while maintaining a smile and positive attitude and is able to lift heavy luggage

· Must be a Team Player – Demonstrate experience of building positive working relationships and promoting team spirit.

· Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word and Excel is essential.

· Valid UK Driving Licence

· Flexible with shifts and weekend work required.

Why work for us?:

• A competitive salary with free meals on shift

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service

• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction

• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!

• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub

• 50% off Spa Treatments and £50 gym membership within our One Spa!

• 24/7 helpline and employee healthcare plan with access to Mental Healthcare first aiders

• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities

• Many more benefits however most importantly, we’ll help you grow, and develop you as an individual!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.