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Fairview Health Services Document Specialist in Edina, Minnesota

Overview

M Health Fairview's Advance Care Planning department has an immediate opening for a Documentation Specialist.

This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. This is a Monday - Friday day shift opening.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking here. (https://www.fairview.org/benefits)

Responsibilities Job Description

The Document Specialist works both independently and collaboratively to support the Advance Care Planning (ACP) and Surrogate Decision-Maker needs of M Health Fairview and Ebenezer in all regions. The Document Specialist validates and scans legal documents identifying Surrogate Decision Makers, and updates the medical record in alignment with department and system protocols. This position also assists the department to provide staff, patient, and community support related to Advance Care Planning and Surrogate Decision-Making.

Perform validation of legal documents in alignment with department protocols and state statutory requirements

  • Scan legal documents in compliance with department and system protocols

  • Update patient and surrogate-decision maker demographics and authority in compliance with department protocols and state statutes.

  • Assist providers, staff, patients, and other customers with Advance Care Planning and Surrogate Decision Maker requests and inquiries in alignment with department protocols.

  • Collaborate to measure, evaluate and optimize outcomes to meet department and system strategic goals

Qualifications

Required

Education

Associates degree or equivalent combination of education/experience

Experience

Two years demonstrated knowledge/experience in:

  • Working both independently and within a collaborative team while achieving goals

  • Utilizing organizational and communication skills

  • Building relationships with system teams to achieve specified outcomes

  • One year demonstrated knowledge/experience with health-care related legal documents or related experience

Preferred

Experience

  • Knowledge of the purpose and process of Advance Care Planning

  • Knowledge of ACP process and resources within health care systems

  • Proficiency in Microsoft applications

  • Proficiency in Epic application

Other Skills We Desire:

  • Excellent customer service, public relations and communication skills

  • Ability to prioritize and work with a fluctuation in workload while working independently

  • Ability to adapt to change and engage in ongoing process improvement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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