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Spa Attendant Job Locations US-MN-Eagan Requisition ID 2024-110589 # of Openings 1 Category (Portal Searching) Spa Location A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment. The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description Job Purpose: This team member is responsible for maintaining cleanliness throughout the Spa while providing superior guest service in an environment of relaxation and comfort. Responsibilities Essential Job Functions: Prepares public spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen. Supports new Omni Safe and Clean protocols throughout the spa to support Omni's related sanitation protocols. Greets guests & members, providing information and directions as necessary. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings. Report any maintenance problems throughout the spa to the proper authority. Must maintain client and spa business confidentiality/privacy at all times. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. Instructs guests where they may change and/or dress for Spa treatments and experiences. Maintain locker room in sanitary and safe condition to include shower areas, and vanities. Maintain all guest lounge and deck areas in neat and sanitary condition. Maintain Spa Garden spaces in a fashion that ensures neat, safe, and sanitary conditions. Ensure that guests are properly checked in and out of lockers as necessary. Participates in periodic product inventory as directed. Conducts tours of the spa and related facilities. Complete other duties as assigned by management. Qualifications Qualifications: Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa. Team player Responsible and dependable with ability to fulfill on-call scheduling needs, according to the demands of the business. Excellent guest service and attention to detail. Flexible schedule including weekends and holidays is required. Must be flexible and cooperative. Must be able to communicate effectively. Physical Requirements: Must be able to stand and walk for extended periods of time. Must be able to bend, reach and lift to 50 lbs. and push up to 75 lbs. Frequent lifting Working Environment: Interior and exterior of Spa Occasional exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Tools & Equipment: Telephone, copying machine, computer, and printer. File cabinet/folders Lift jack dolly, hand truck, camera, first aid equipment Hand and power tools Omni Hotels & Resorts is an equal opportunity employer.