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Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Product Manager - Technical (Systems & Business Analysis)

Overview

Be part of the Decision Authentication and Enrichments team developing new capabilities for MasterCard's Decision Management Platform, which serves as the core for multiple business solutions to combat fraud and validate cardholder identity. Our patented Java-based platform processes billions of transactions per month in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.

• Would you like to develop industry leading solutions for fighting fraud?

• Are you motivated by speeding business solutions to market?

• Do you want to innovate, using cutting edge technologies on challenging business problems?

Role

• Deliver solutions by providing doing system analysis and business analysis software solutions.

• Work closely with technical leads for assigned projects to assist in system analysis and business analysis tasks

• Work closely with engineering managers to help drive solutions.

• Assist with production support issues by acting as a subject matter expert in resolving incidents and problem tickets.

• Help plan, design and develop technical solutions and alternatives to meet business requirements in adherence with Mastercard standards, processes and best practices.

• Help day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market as a technical product manager.

• Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates as a technical product manager.

• Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks as a technical product manager.

• Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks as a technical product manager.

• Provide technical training to the other team members as a technical product manager..

• Actively look for opportunities to enhance standards and improve process efficiency as a technical product manager..

• Mentor and guide other team members during all phases of the SDLC as a technical product manager.

• Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing as a technical product manager.

• Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with Mastercard and PCI standards as a technical product manager..

All About You

• Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment.

• Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results.

• Possesses strong communication skills -- both verbal and written – and strong relationship, collaborative skills and organizational skills.

• Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.

• Good knowledge of Agile software development processes.

• Experience with the design and development of complex, multi-tier software solutions as a technical product manager.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.