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Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

Job Description

AECOM is looking for a Quality Coordinator to support the Clients' Head of Quality in the development and implementation of a credible Quality Management System aligned to the objectives of the Contracting Entity’s Infrastructure Department, including but not limited to KPIs, dashboards, procedures, best practices, lessons learned and reporting systems / applications, which align to the Contracting Entity’s policies, procedures and legal requirements.

Role Responsibilities:

Functional Requirements, Standards & Performance

• Accountable for the quality and assurance strategy and overall management of the quality process and the delivery of quality activities across the Infrastructure Department’s Portfolio, translating strategy into operating procedures.

• Provide compliance measurement of programme leadership with the governance processes, and continuous improvement of the governance provisions.

• Audit the processes and procedures across the Infrastructure Department in line with ISO 9001 Quality Management standards.

• Responsible for the collation and escalation of assurance issues and concerns to the Clients' Head of Quality Assurance

Programme Quality Management Activities

• Coordinate and support site audits conducted by stakeholders and regulatory bodies.

• Monitor and Review Contractor’s standards for tests, inspections and evaluations including forms and instructions for implementation and reporting.

• Ensure documentation and reporting of findings identified through audits and inspections are structured to enable timely and targeted actions.

• Interpret and implement quality assurance standards and regulations.

• Support with the Infrastructure Department in improving quality of systems and identifying lean process improvements in the design and construction management area generally.

• Input at tender review and approval stage in relation to quality standards, performance and deliverables.

Working within a multi-disciplinary team & managing stakeholders

• Support and act as the conduit to establish a unified and high standard of quality output.

• Drive a positive quality culture within Infrastructure Department Portfolio and ensure the team is invested in managing and improving quality performance.

• Contribute to the continuous drive towards a high-performance culture within the department.

• Make a timely response to quality assurance queries and requests for information from stakeholders.

Qualifications

• 5+ years’ experience in Quality Management across infrastructure programmes of significant size and complexity, preferably within aviation

• Member of the Chartered Quality Institute or equivalent professional organisation and have completed and to have an IRCA recognised auditing qualification.

• Hands on experience of a ISO9001 or equivalent environment

• In-depth knowledge of designing and implementing quality management strategies and process improvement practices across large programmes and multi-disciplinary teams

• Experience of auditing, reporting and implementation of subsequent corrective actions

• Have an in-depth understanding of the design and delivery requirements of technically complex projects in the architectural / engineering / construction sectors

• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and guidance to support project delivery and reporting.

Additional Information

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

ReqID: REF29932U

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: Europe & India

Career Area: Quality

Work Location Model: On-Site