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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Role Summary

Reporting to the Head of Credit & Fraud, the key responsibilities of the role will include producing recurring reporting as well as providing administrative support. This includes supporting the effective management of calendars, correspondence, and communication flow contributing to the overall operational efficiency and effectiveness of department initiatives.

You will also contribute to the successful implementation of these initiatives by conducting research, preparing high-level reports, and engaging in effective stakeholder communication.

The role holder should be particularly comfortable with conveying complex information in a clear and concise manner. This includes development of dashboards and reporting conveyed and presented to our Executive Leadership Team (ELT).

Produce recurring reporting for the Head of Credit & Fraud:

• Develop data dashboards, charts, and visual aids to support decision-making across departments.

• Convey insights through both reports and visual presentations.

• Partner with Credit & BI teams to understand business requirements.

• Employ statistical techniques to scrutinize data and produce actionable business insights.

• Engage with managers from various departments to specify data requirements for analysis.

• Identify opportunities for process enhancements.

• Maintain professionalism and strict confidentiality with all materials.

• Co-ordinating TTUS initiatives across all Credit, Fraud teams.

Manage Scheduling for Head of Credit & Fraud

• Draft, review and send communications.

• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings, including recording minutes of meetings accurately and distributing accordingly.

• Prioritize emails and respond when necessary.

• Maintain various records and documents for Head of Credit & Fraud

• Maintain and refine internal processes and coordinate internal and external resources to expedite outputs.

• Cleanse data and scrutinize computer-generated reports and outputs to identify and rectify errors.

• Collaborate with the management team to determine and rank the needs of different business units.

Skills and Qualifications

• Excellent written and verbal communication skills

• Ability to work under pressure and meet tight deadlines; must be able to multitask.

• Time-management skills with ability to work independently under own initiative.

• Ability to pay attention to detail.

• Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness.

• Capable of critically evaluating data to derive meaningful, actionable insights.

• Adept at report writing and presenting findings.

• Advanced BI skills, including PowerPoint, Excel, Power Query/BI or Tableau. Some experience of SQL / understanding of databases as plus

• Demonstrate an aptitude for learning new software and systems, particularly bespoke internal tools.

• Four or more years of experience in an administrative role reporting directly to upper management.

• Flexible team player, willing to adapt to changes and unafraid of challenges. Can quickly change direction, comfortable with uncertainty/ambiguity.

• Experience of working to deadlines

• Constantly seeking ways to improve

• Professional and able to create an excellent first impression and calm disposition.

• Some experience of working in a Payments specialism a plus

• Location - this role is aligned to our Arklow office, due to a number of key stakeholders being located there, but there is flexibility if our Cherrywood office was a better location for the potential hi

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.