Job Information
R1 RCM Operations Associate-Medicare in Detroit, Michigan
R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
As a Medicare Advantage Associate on our Revenue Recovery team, you will leverage your experience and expertise in complex Medicare Advantage payor methodology, payment screenings and experience maneuvering through various Patient Accounting systems to deliver quality work products to Cloudmed’ s clients. Every day you will be responsible for researching underpayments as they relate to Medicare Advantage payor population. To thrive in this role, you must have a healthcare background, enjoy customer service, be comfortable being on the phone 75% of the time.
Responsibilities:
Abstract information from Medical Records of Managed Care claims for accurate discharge status information on all managed care claims
Research medical records for post-acute care, and verify of accurate discharge status information
Compile supporting documentation from follow-ups with payors and research that was conducted
Research and communicate with post-acute care agencies to verify accurate discharge status information
Compile accurate and organized reports for submission to Project Managers and Supervisors
Accurately track workflow and pipeline projects
Perform other duties as assigned
Utilization of various PA systems for payment screenings and claim research
Maintain constant communication with Project Managers and/or clients regarding data acquisitions, deliveries, and rebilling confirmations
Generate and submit reconciliation reports
Ensure payer follow-ups are completed through payment collection
Required Qualifications:
Comfortable being on the phone 75% of the time
1+ years' experience working in healthcare
1+ years' experience in customer service
Excel knowledge for data entry
For this US-based position, the base pay range is $14.69 - $21.27 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. (http://go.r1rcm.com/benefits)
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)
To learn more, visit: R1RCM.com
Visit us on Facebook (https://www.facebook.com/R1RCM)
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”
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