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Job Information
Help at Home Onboarding Specialist in DEARBORN, Michigan
Help at Home is seeking an Onboarding Specialist to join our team in Michigan!
Starting pay ranges from $17-$20 an hour!
Offering weekly pay!
Help at Home, LLC, is one of the nation’s leading providers of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support making it possible to keep people comfortably and safely within their homes and communities.
Job Summary:
The Onboarding Specialist provides compliance checks for newly hired and rehired field staff and authorized clients. This position is responsible for verifying the accuracy of all onboarding and authorization details and supporting documents. The ideal candidate is detail oriented, has efficient time management skills, and communicates accuracy findings in a solution-oriented manner.
Duties/Responsibilities:
Reviews new client onboarding packet to ensure accuracy.
Verifies that client schedule is accurate and fits within the authorization limits. Adds information to client and caregiver profiles.
Reviews field staff profiles to ensure all required credentials have been collected and filed appropriately.
Ex: background checks, tax documents, and state required trainings
Fixes small issues and provides feedback to leadership regarding the accuracy of the onboarding process
Forwards larger issues to leadership to
Schedules trainings and orientation
Competencies:
Proven experience in onboarding in high-volume, non-exempt hiring
Extremely organized and understands process workflows
Excels at problem solving and isn’t afraid to make recommendations to leaders
Understands the candidate experience is key to achieving our goals
Flexibility to adapt to a dynamically changing environment
Help at Home
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