Job Information
Select Medical Centralized Scheduler - Call Center - Dallas in Dallas, Texas
Overview
Baylor Scott & White Institute for Rehabilitation
Location: Dallas, TX
Centralized Scheduler
Hours: vary between Monday - Friday 7am - 7pm (8 hour shifts)
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
Minimum starting salary: $18 per hour based off experience
Bilingual with Call Center Experience Preferred
This is NOT a remote position, applicants are required to come into the office.
Benefits of becoming a Centralized Scheduler with us:
Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
*Eligibility and effective dates vary
Responsibilities
The centralized scheduling department is a high demand department responsible for scheduling referrals for all 100+ BSWIR outpatient clinics.
Answering incoming rollover calls from clinics
Calling referrals received from provider sources
Overall high call volume and returning patient’s voicemails
Working out EPIC, Therapy source and other sites to obtain and call referrals
Team of 15 Schedulers
Qualifications
Minimum Qualifications
- High School Diploma or equivalent required
Preferred Qualifications
Bilingual preferred
Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
One to two years medical billing and administrative experience preferred.
Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law .
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Job ID 299908
Location US-TX-Dallas
Experience (Years) 1
Category Administrative - Administrative Services
Street Address 411 N Washington Ave
Company Baylor Scott & White Institute for Rehabilitation - Outpatient
Position Type Full Time
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