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Description

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.

The PV Global Operations team is seeking a Sr. Technical Program Manager, MarTech Operations to help define and scale on-time, error-free launches on Prime Video, which will include developing our products and operational best practices. In this role, you will be focused on streamlining the technology supporting Prime Video launches (including but not limited to titles, key art, title treatments, trailers and platform metadata) and finding new and innovative ways to continue to raise the bar in quality, accuracy and efficiency. This role sits at the intersection of technology and marketing operations, working in close partnership with Amazon MGM Studios, PV International, PV US, and PV technology teams.

In this role, you will lead a large-scale technology initiative supporting critical business objectives across multiple organizations and geographies. Your primary responsibility will be managing the end-to-end lifecycle of a global marketing operations technical transformation project, including roadmap development, resource allocation, and budget oversight. You'll define comprehensive program strategies, set ambitious yet achievable objectives, and influence cross-functional teams to deliver high-impact results.

This position requires exceptional communication skills, data-driven decision-making capabilities, and the ability to work autonomously while fostering collaboration. You'll drive meaningful discussions to align business and technical stakeholder needs, prioritize projects, make strategic trade-offs, and clearly communicate progress and outcomes. You'll craft compelling narratives and deliver persuasive presentations to senior leadership. You'll build consensus when faced with differing opinions and maintain relationships with key stakeholders across the organization.

Your responsibilities will include analyzing complex data sets, driving continuous improvements, and understanding intricate business problems and technical limitations. You'll bridge gaps between teams, processes, and systems while proactively identifying and mitigating risks. Regular review of program metrics will ensure alignment with organizational objectives. Your expertise will be vital in streamlining processes, eliminating obstacles to innovation, and driving operational excellence across global marketing operations.

Key job responsibilities

• Identify and evaluate automation (AI/genAI, RPA, ML, etc.) opportunities to enhance Prime Video's marketing operations workflows.

• Analyze current processes and quantify the impact of proposed optimizations using data and metrics.

• Implement and manage automation-driven optimization initiatives, monitoring performance and making adjustments as needed.

• Collaborate with stakeholders to determine project roadmaps, priorities, and success criteria.

• Design and deploy automation-powered features to streamline content production, delivery, and launch workflows.

• Gather business requirements, test solutions, and drive user adoption of automated marketing technology.

• Serve as a subject matter expert on global automation solutions' suitability and compatibility.

• Develop and execute change management strategies aligned with global program objectives.

• Provide support for new tools and processes, addressing user concerns and resistance.

• Monitor and improve automation systems in production, ensuring accuracy, reliability, and successful outcomes.

Basic Qualifications

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Experience building and evaluating system-level technical design

• Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.