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Position Snapshot

Business Area: Nestlé Professional

National Account Manager

Location: Field based / South of England with travel to our Gatwick office & London Hub as required by the business (min 2 days per week, either Gatwick office or London Hub).

Salary: £40k-£45k dependent upon experience + car + potential bonus + other fantastic benefits

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.

Position Summary

We have an exciting opportunity to join our Out of Home (OOH) team here at Nestlé Professional as National Account Manager on the Contract Catering team to manage some of our key contract catering head office accounts.

You will have direct responsibility for the management and development of defined Categories within these accounts - working in close collaboration with the Contract Catering Lead and the wider Team driving direct engagement and development in these accounts and sectors.

A little bit about us:

Nestlé Professional (NP) is our Business-to-Business food service arm, which specialises in the OOH solutions market. NP operates successfully in an enormous marketplace and is an ambitious growth driver for Nestlé. The team’s aim is to inspire growth in our partners, by providing branded, creative solutions that help our customers develop their business, ultimately driving footfall and increasing their profit.

In Nestlé Professional, we have created an exciting environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

A day in the life of a National Account Manager ….

You will manage some of our key contract catering head office accounts, and take ownership of the defined Categories to drive sales and distribution of the Nestlé portfolio across these accounts.

Your key responsibilities will include:

• Deliver required level of NPS across your various customer portfolios

• Effectively manage all budgetary requirements, including the agreed investment across these customer portfolios, to deliver against targets.

• Deliver required level and new points of distribution across these customer portfolios through close collaboration with the Account Lead and wider team members

• Monitor and analyse customers performance, identifying trends to accurately forecast business performance. Develop corrective/accelerating actions in order to achieve business objectives

• Drive clear direction through Category Plans aligned to the overall Customer strategies and customer need, supported by ownership of contact strategy with key stakeholders by customer across portfolio to promote retention & growth.

• Own all aspects of day-to-day administration required to support customer ledger

What will make you successful

To be successful, you’ll already have some fantastic sales experience under your belt, and will be passionate, tenacious; results focused and enjoy working in a highly energetic and exciting environment.

You will also have the following skills & experience:

• A proven track record of Sales in the FMCG/Foodservice Industry managing some key national customers, to include OOH

• Experience of managing contract caterers would be advantageous, but is not essential

• Successfully delivered on KPIs, especially top and bottom-line business results including successful new business delivery vs. stretching targets

• Established Customer Key Account management skills focused on collaboratively driving Joint Business plans aligned at a top-to-top level between the Customer and Nestlé Professional

• The ability to analyse data, "join the dots" - build insights based on analysis and develop plans to address new opportunities

• Successful negotiation experience

• Influencing & networking across a broad spectrum of stakeholders, including senior level

• The Ability to work cross functionally and influence internal 'stakeholders'

Why Nestlé?

In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.

We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.

Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.

We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.

What you need to know

We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Job advert posting date 09/08/2024

Job advert closing date 16/09/2024

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!