Job Information
University of Miami Cane Navigator (Advisor/Sr. Advisor) in Coral Gables, Florida
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .
Join Our Journey to Transform Student Academic Advising at the University of Miami!
ONSITE - Salary Range $45k-60k
Are you passionate about guiding students through their academic journey? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to make a difference? If so, the University of Miami wants YOU to join our team as a Cane Navigator!
About Us:
At the University of Miami, we are committed to fostering a supportive and inclusive environment where every student can thrive. The navigators will provide student success services, including advising, to support undergraduate student retention, progression, and graduation. This team plays a vital role in helping students navigate their academic path, overcome obstacles, and achieve their goals.
Why Choose Us:
Impactful Work: Make a meaningful difference in students’ lives by providing guidance, support, and resources to help them succeed.
Collaborative Environment: Work alongside a dedicated team of professionals who are passionate about student success and committed to excellence.
Professional Growth: We offer opportunities for advancement and professional development to help you reach your full potential.
We're Hiring:
- Cane Navigator (Advisor/Senior Advisor): Bachelor's degree required; at least 1 year of related experience.
What You'll Do:
Provide student success services, including advising, to support undergraduate student retention and graduation.
Serve as the primary contact for assigned students throughout their undergraduate career and assist them in mapping out their individual pathway to graduation.
Collaborate with faculty, staff, and campus resources to connect students with academic support services and resources.
Identify barriers to students’ success, including academic, social, and personal, and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources and ensure resolution.
Use IT tools, analytical dashboards, and technology to support student success.
Participate in student events and programs.
Employ best practices in advising and student success. Build relationships with undergraduate students and deliver consistently high-quality services.
Join Our Team Today!
If you're ready to make a difference in the lives of students and contribute to the success of our university community, apply here. Together, we'll empower students to achieve their academic and personal goals!
Job Responsibilities
• Provide student success services, including advising, to support undergraduate student retention and graduation.
•Serve as the primary contact for assigned students throughout their entire undergraduate career and assist them in mapping out their individual pathway to graduation.
• Educate students on co-curricular and experiential learning opportunities (e.g., study abroad, research, etc.).
• Be trained as a career champion through the University’s Toppel Career Center.
• Identify barriers to students’ success, including academic, social, and personal, and support students through overcoming those obstacles by facilitating coordinated referrals to the appropriate campus resources when needed, and follow up with students and campus partner to gain understanding if the student needs additional support.
• Employ best practices in advising and student success. Build relationships with undergraduate students and deliver consistently high-quality services.
• Explain academic policies, procedures, and guidelines and help students navigate the school/college/department and university-level administrative processes.
• Provide students with information related to services, resources, and programming that enhance the student experience.
•Work with students to identify and achieve their academic, professional, and personal goals, by accurately guiding them in academic planning, including major, minor, and general education requirements.
• Develop, monitor, and update degree plans and academic records and regularly track progress and student engagement to ensure a timely graduation.
• Investigate and troubleshoot overrides, registration permissions, course substitutions, advising hold removals, and prerequisite checks.
• Monitor student academic progress and satisfaction.
• Know and keep up to date on the academic bulletin, academic calendar, services, resources, and programs across the University.
• Partner with academic and non-academic units (e.g., Counseling Center, Veteran Resource Center, International Student and Scholar Services, Housing and Residential Life, Orientation and Commuter Student Involvement, etc.)
• Use tools, analytical dashboards, and technology fully to manage student success and student communication, maintain accurate student records, and document student interactions in Navigate.
• Achieve established unit benchmarks, customer service standards, key performance indicators, and daily productivity metrics.
• Consistent with Family Educational Rights and Privacy Act (FERPA) guidelines, interacts with parents and families of students, faculty, social worker/case management to support students.
• Participate in ongoing training and professional development programs.
• Participate in student events and programs within school or college unit as well as in collaboration with other campus partners.
•Adhere to University and unit-level policies and procedures and exercises sound judgment.
• Perform other duties as assigned.
Minimum Qualifications:
Bachelor’s degree.
Minimum of 1-2 years of experience in advising, counseling and/or customer service is preferred. Any relevant education, certifications and/or work experience may be considered.
Candidate must have passion and dedication for providing students and their families with thorough, compassionate support, and the utmost care.
A keen ability to build relationships and connect with members across campus to ensure thorough, well-rounded support and solutions to students and their families.
Additional year of experience required for Sr. 'Cane Navigator
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
A8
The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.
The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.
The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.
Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.
The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.
Transforming lives
With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.