Military Spouse Connection Jobs

Apply online through 6/24/2024 at: https://dfas.usajobs.gov/job/794962600{rel="nofollow"}

Summary

POSITION IS NIGHT SHIFT WITH CORE HOURS 1600 to 2100

• Who may apply: United States Citizens
• *Position located in: *Info & Tech Dir., Payroll Services, DJMS-AC/RC, DJMS Systems Support- ZTBBE
• Applicants on Cleveland list may be considered for positions in Bratenahl.
• The duty station of these positions will be assigned at the time of a job offer, and pay will be set in accordance with the duty station. Any on-site requirements will be determined by the duty station assigned upon selection.

Duties

• Provides customer support for the installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.
• Supports a variety of finance and accounting systems which operate locally on multiple, medium-scale, mainframe computers, as well as on local personal computers.
• Analyzes system problems; issues system recovery and/or restart job control language (JCL) to the appropriate center/location as warranted by the situation.
• Analyzes systems design deficiencies and modifies appropriate scripts and jobs to preclude system abends, develops and maintains electronic processing schedules through the use of automated scheduling tools.
• Provides technical advice and assistance to include troubleshooting, diagnosing, and resolving customer application problems in response to reported or observed incidents, ensuring critical business activities are carried out.
• Performs systems analysis of existing system(s) and confers with user representatives to obtain needed supplementary information, e.g., specifics concerning the nature of any new data elements involved.

Conditions of Employment

• U.S. Citizenship or National
• Background Investigation
• Suitable for Federal Employment
• Registered for Selective Service (if applicable)
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• POSITION IS NIGHT SHIFT WITH CORE HOURS 1600 to 2100

Qualifications

Human Resources will determine your qualifications for position based on the following criteria. Resumes for federal government positions require detailed work descriptions and accomplishments, so please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- *experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards. My work or the data that I produce is typically reviewed by my supervisor or another colleague *Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs *Oral Communication- *experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations