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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

DIRECTOR, TRANSPLANT ADMINISTRATION | Cincinnati, OH

Jewish Hospital and Clermont Hospital

This role oversees the operational flow of the oncology & blood cancer center nursing service line, including but not limited to: strategic operations, resource management, program planning, marketing and development, financial planning and budget oversight, quality improvement, and supervision/growth of management staff in accordance with all professional, regulatory, and accreditation standards; ensures quality patient care through relationship development with physicians, regional and site leaders, vendors, family members, community members and patients.

Essential Job Functions

Strategic Management:

• Oversees the 24/7 operational flow of patient care service lines

• Actualizes processes to ensure departmental compliance with all professional, local, state, national, and Joint Commission standards

• Develops strategies to ensure a positive customer experience for patients, families and physicians

• Develops and ensures compliance with relevant policies, procedures and standards of care

• Represents services line at site and regional meetings, including medical staff meetings, interdisciplinary committees, and senior leadership meetings

• Partners with leadership on annual growth strategy including community and professional outreach and education.

• Oversight of new oncology specific program design, implementation, development and monitoring.

Financial Management:

• Actively partners with senior site and regional leadership in preparation of the annual operating and capital budgets, reflecting an understanding of strategic initiatives and financial goals of Mercy Health

• Analyzes and balances mission and reimbursement in order to manage service lines in accordance with approved budgetary guidelines

• Directs, adjusts and continuously evaluates labor resources for all areas

• Works with revenue cycle and supply chain specialists to maintain knowledge of current regulatory guidelines to optimize reimbursement for procedure technical components and resource procurement.

HR Leadership Skills/Management:

• Develops, guides, mentors and provides continuous feedback to managers, supervisors and front line staff to promote a collaborative environment that offers job satisfaction, education, empowerment, recognition and stimulates innovative thinking; collaborates with Human Resources to identify and influence issues related to organizational health and employee engagement

• Conducts annual and ongoing appraisal of managers’ performance

• Leads regular meetings with management team and fosters environment for effective communication and continued growth.

Performance Improvement:

• Monitors and assesses quality within the oncology and blood cancer center service line through use of total quality management, outcomes monitoring and patient satisfaction indicators

• Develops expectations for customer service and educates and measures managers on outcomes of service

• Serves as a liaison between physicians and service line administration to ensure positive patient outcomes and experiences

• Incorporates rounding into regular activities

• Leads interdisciplinary teams to identify and improve patient care processes.

• Utilizes research driven best practice to ensure highest level of patient care quality.

• Oversight of oncology and blood cancer center specific accreditation processes.

Job Requirements

• Graduate Degree (Masters) in Nursing or related field

• BSN required if no higher level nursing degree held

• Five years of progressive clinical management experience required

• Demonstrated leadership, organization skills and effective communication skills

• Current nursing license in the State of Ohio

• BLS required

• Certification in specialty area or leadership within 6 months of eligibility

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com