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Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values : At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities:

The Program Manager will play a significant role in leading the evolution of our core MRO technologies. This leadership role is critical for keeping up with industry trends, leading the delivery and transformation roadmap for our Technical Services portfolio and working on guiding initiatives with scoping, business analysis, and case development. You will set the standards for PMO practices for this portfolio of applications for a robust technology delivery and guide/mentor a team of project managers.

• Lead in the definition of product strategy

• Maintain effective working relationships with key business & technology leaders, industry experts and partners

• Supervise and prioritize the competitive landscape to influence product evolution

• Run reason development for central initiatives

• Manage scope and delivery roadmap of critical initiatives – in alignment with product priorities

• Align the tech delivery process across portfolio

• Define and maintain product KPIs including key business and financial metrics

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

Qualifications

Required:

• Bachelor's degree in information technology, STEM or related field

• Experienced with both agile/scrum and waterfall

• 9+ years of related work experience including 5+ years’ experience in travel industry product management

• Expert knowledge of program/product management, business case development, business analysis, functional design, and application delivery methodology

• Must be legally authorized to work in the United States for any employer without sponsorship

Preferred:

• Master's degree

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT