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Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We’re focused on serving people and the communities we are part of.

Job Summary:

Overall responsibility for the Support Specialist function within the RCM team. Perform accounting, clerical and support duties related to the efficient maintenance and processing of RCM needs. This in- person position working at the Chicago Corporate Help at Home Office and main responsibility is daily deposits and reviewing A/R checks. This position is Monday- Friday 8am-5pm CST.

As a key member of the team:

• You are flexible and can embrace change

• You value progress over perfection

• You care about your work, the team you’re on, and the people we are helping

• You make it a priority to get to know the people around you – build relationships with your colleagues and business partners

• You say what needs to be said, while considering how it’ll affect culture and output

• Hold others to a high standard

  Duties and Responsibilities:

• Daily deposits for corporate office

• Review incoming A/R checks for appropriate bank account.

• Save appropriate documents in the designated folders daily and update logs accordingly.

• Scan documentation received onsite and determine appropriate party or area to be notified.

• Process credit card and ACH payments.

• Retrieve and save 835 payment files and EOBS from payer websites.

• Assist with annual audit of receivables

Required Skills/Abilities:

• Analytic and persistent; Self-motivated; reliable; strong attention to details; maintains confidentiality; complies with all policies and procedures.

• Demonstrates maturity and the ability to function as a team member, good communication skills.

Education and Experience:

• Understanding of accounting concepts and procedures

• 1-2 years accounts receivable and deposits

• Organization, prioritization, and time management skills

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