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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

This is an exciting opportunity to effectively line manage Senior and Clinical Trial Assistants (CTA) staff to ensure productivity, quality performance and continuous development.

CTA Supervisor

Office based: Chennai

This position plays a crucial role in fostering a high-performance culture, ensuring regulatory compliance, and contributing to the overall success of clinical operations within the organization.

Responsibilities:

• Assist with development and implementation of CTA training materials and presentations

• Ensure and support the development of tools, templates and processes for regional and global use as appropriate

• Ensure that clear goals and objectives for performance are set and understood

• Conduct timely CTA performance reviews and appraisals by acquiring feedback on CTA performance from Clinical Trial Managers and others as required

• Ensure CTAs are meeting performance expectations and take appropriate remedial actions as required

• Oversight over CTA activities to ensure quality deliverables, including, but not limited to

• Timely preparation of agenda and meeting minutes

• Ensuring TMF is maintained and up to date

• Ensuring tracking of PI payments and escalation where payments are outstanding

• Ensuring compliance with project-specific tracking

• Ensuring utilization of appropriate CTMS and other tracking tools

• Monitor and evaluate CTA workload and liaise with Resource Management and the relevant Clinical Trial Manager as needed to ensure appropriate allocation of resources and optimal utilization and workload

• Participate in the interviewing process for CTA candidates

• Make recommendations for CTA promotions

• Ensure induction and orientation for new hires is conducted and assign mentor CTA as appropriate

• Address issue escalation of findings related to the quality of performance of CTA activities

• Implement QC activities as necessary and monitor required quality metrics

Requirements:

• Bachelor's degree ideally in a relevant field (Life Sciences, Nursing, or related discipline).

• 8+ years of experience in Clinical trials and minimum 1 year experience as a Team Leader.

• Demonstrated experience in coaching, mentoring, and developing staff.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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